CFPB · Single-product concentration
Integrity First Financial Group
7 CFPB complaints · 100% in "Mortgage" · top issue Application, originator, mortgage broker.
Integrity First Financial Group: 100% of 7 CFPB complaints sit in "Mortgage". Timely 14.3% · relief 14.3%. Allegations, not findings.
- Single-product concentration
- -80% filings 2016 to 2018
CFPB relief outcome brief
CCDB company integrity-first-financial-group
14.3% relief · 14.3% timely · 7 filings · Mortgage
Same-product relief peers
Nearest relief peer: Bankunited, National Association (14.4% relief)
Integrity First Financial Group closes 14.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Integrity First Financial Group has 7 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Integrity First Financial Group complaint mix by product
- Mortgage 7 100.0% – 14% relief
How Integrity First Financial Group's 7 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 7 |
Where Integrity First Financial Group complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 14.3% of this company's filings
Integrity First Financial Group falling annual filings
Annual filing volume from the CFPB public database
- 2018
- 1
- -80% vs 2016
Top States
| State | Complaints |
|---|---|
| CA | 1 |
| VA | 1 |
| IL | 1 |
| MO | 1 |
| TX | 1 |
| FL | 1 |
| NM | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Application, originator, mortgage broker | 4 |
| Closing on a mortgage | 2 |
| Credit decision / Underwriting | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 5 | 0% |
| 2017 | 1 | 0% |
| 2018 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Integrity First Financial Group filings cluster in one product
Integrity First Financial Group's 7 logged complaints stay concentrated: only 7 states show a filing. 71.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2018-04-03.
Integrity First Financial Group answers 14.3% of complaints inside the CFPB's tracked window and closes 71.4% with a written explanation. 14.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Application, originator, mortgage broker."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Integrity First Financial Group.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Integrity First Financial Group: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 7.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 14.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Integrity First Financial Group (14.3% timely; 14.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration