CFPB · Single-product concentration

Internal Credit Systems, Inc

31 CFPB complaints · 100% in "Debt collection" · top issue Took or threatened to take negative or legal action.

31 CFPB complaints

Internal Credit Systems, Inc: 100% of 31 CFPB complaints sit in "Debt collection". Timely 100% · relief 3.2%. Allegations, not findings.

  • Single-product concentration
  • +11.1% filings 2024 to 2026

CFPB relief outcome brief

CCDB company internal-credit-systems-inc

3.2% relief · 100% timely · 31 filings · Debt collection

Nearest relief peer: Ezcorp, Inc. (3.2% relief)

Internal Credit Systems, Inc(this)3.2%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Internal Credit Systems, Inc and nearest filing-volume peers

Internal Credit Systems, Inc closes 3.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Internal Credit Systems, Inc scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (15/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

60 /100 grade C

Relief provided

15 / 100 percentile-benchmarked

3.2% of complaints closed with relief to the consumer

Timely response

100 / 100 percentile-benchmarked

100% of complaints answered inside the CFPB 15-day window

Closed with explanation

94 / 100 percentile-benchmarked

96.8% of complaints closed with an explanation to the consumer

Most of Internal Credit Systems, Inc's 31 filings include narrative text

54.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 3.2%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Internal Credit Systems, Inc complaint mix by product

Total complaints: 31

Internal Credit Systems, Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 31 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 31 complaints (100.0%), resolution 3.2% Debt collection 100.0%
  • Debt collection 31 100.0% – 3% relief

How Internal Credit Systems, Inc's 31 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 31

Where Internal Credit Systems, Inc complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
OH
25.8% of this company's filings
OH8IN3PA3MO2MI2WA2GA2CA2

Internal Credit Systems, Inc rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
10
+11.1% vs 2024
8910111213 202420252026 10

Top States

State Complaints
OH 8
IN 3
PA 3
MO 2
MI 2
WA 2
GA 2
CA 2
IL 1
VA 1
RI 1
NH 1
NY 1
MN 1
LA 1

Top Issues

Issue Complaints
Took or threatened to take negative or legal action 12
Communication tactics 5
Written notification about debt 5
False statements or representation 4
Threatened to contact someone or share information improperly 2
Attempts to collect debt not owed 2
Electronic communications 1

Yearly Trend

Year Complaints Timely
2024 9 100%
2025 12 100%
2026 10 100%

Source: CFPB Consumer Complaint Database

Internal Credit Systems, Inc filings cluster in one product

Internal Credit Systems, Inc's 31 logged complaints stay concentrated: only 15 states show a filing. 54.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2024 through 2026-04-03.

Internal Credit Systems, Inc answers 100% of complaints inside the CFPB's tracked window and closes 96.8% with a written explanation. 3.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Internal Credit Systems, Inc.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Internal Credit Systems, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Internal Credit Systems, Inc (100% timely; 3.2% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration