Total complaints
9
Filed since 2022
2026 data Public-data reference. official source
INTERNATIONAL BANCSHARES CORPORATION
9 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
9 consumer complaints filed with the CFPB
This profile shows INTERNATIONAL BANCSHARES CORPORATION's complaint history from CFPB public records. 9 consumers have filed complaints since 2022. The company has a 88.9% timely response rate and has provided relief in 22.2% of cases.
9
Total Complaints
88.9%
Timely Response
0%
Disputed
22.2%
Relief Provided
2
States Active
2022
Since
Timely response
88.9%
CFPB-tracked response window
Relief rate
22.2%
Closed with monetary or non-monetary relief
Timely response rate 88.9%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 22.2%
Industry median
Share closed with monetary or non-monetary relief.
INTERNATIONAL BANCSHARES CORPORATION complaint mix by product
- Checking or 6 66.7% – 17% relief
- Mortgage 2 22.2% – 0% relief
- Credit reporting, 1 11.1% – 100% relief
How INTERNATIONAL BANCSHARES CORPORATION's 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 6 |
| Mortgage | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 8 |
| OK | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 4 |
| Incorrect information on your report | 2 |
| Struggling to pay mortgage | 1 |
| Problem caused by your funds being low | 1 |
| Closing an account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 9 | 88.9% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About INTERNATIONAL BANCSHARES CORPORATION
INTERNATIONAL BANCSHARES CORPORATION has accumulated 9 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2022, and the most recent logged activity is 2022-10-27, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, INTERNATIONAL BANCSHARES CORPORATION reports a 88.9% timely-response rate and has closed 77.8% of cases with a written explanation to the consumer. 22.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Checking or savings account", and the single most common underlying issue is "Managing an account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating INTERNATIONAL BANCSHARES CORPORATION: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does INTERNATIONAL BANCSHARES CORPORATION have?
INTERNATIONAL BANCSHARES CORPORATION has received 9 consumer complaints filed with the Consumer Financial Protection Bureau.
Does INTERNATIONAL BANCSHARES CORPORATION respond to complaints on time?
INTERNATIONAL BANCSHARES CORPORATION has a 88.9% timely response rate to CFPB complaints.
What is the most common complaint about INTERNATIONAL BANCSHARES CORPORATION?
The most common issue reported against INTERNATIONAL BANCSHARES CORPORATION is "Managing an account" in the "Checking or savings account" product category.
Read our methodology — how this data is sourced, computed, and verified.
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