International Bancshares Corporation
12 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
International Bancshares Corporation complaint mix by product
- Checking or 6 50.0% – 17% relief
- Mortgage 2 16.7% – 0% relief
- Payday loan, 2 16.7% – 0% relief
- Money transfer, 1 8.3% – 100% relief
- Credit reporting, 1 8.3% – 100% relief
How International Bancshares Corporation's 12 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 6 |
| Mortgage | 2 |
| Payday loan, title loan, or personal loan | 2 |
| Money transfer, virtual currency, or money service | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 9 |
| OK | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 4 |
| Incorrect information on your report | 2 |
| Problem with the payoff process at the end of the loan | 2 |
| Closing an account | 1 |
| Problem caused by your funds being low | 1 |
| Struggling to pay mortgage | 1 |
| Fraud or scam | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 12 | 91.7% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About International Bancshares Corporation
International Bancshares Corporation's 12 logged complaints stay concentrated: only 2 states show a filing on record. 50% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2022 through 2022-10-27.
International Bancshares Corporation answers 91.7% of complaints inside the CFPB's tracked window and closes 75% with a written explanation. 25% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about International Bancshares Corporation.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does International Bancshares Corporation have?
12, per the CFPB's public complaint count for this company (see the full breakdown above).
Does International Bancshares Corporation respond to complaints on time?
91.7% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about International Bancshares Corporation?
"Managing an account", filed under the "Checking or savings account" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.