CFPB · Single-product concentration
Intercoastal Mortgage LLC
14 CFPB complaints · 85.7% in "Mortgage" · top issue Closing on a mortgage.
Intercoastal Mortgage LLC: 85.7% of 14 CFPB complaints sit in "Mortgage". Timely 64.3% · relief 7.1%. Allegations, not findings.
- Single-product concentration
- -50% filings 2017 to 2024
CFPB relief outcome brief
CCDB company intercoastal-mortgage-llc
7.1% relief · 64.3% timely · 14 filings · Mortgage
Same-product relief peers
Nearest relief peer: Sortis Financial, Inc. (7.2% relief)
Intercoastal Mortgage LLC closes 7.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Intercoastal Mortgage LLC scores strongest on closed with explanation (87/100 percentile-benchmarked) and weakest on relief provided (33/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
33 / 100 percentile-benchmarked
7.1% of complaints closed with relief to the consumer
Timely response
37 / 100 percentile-benchmarked
64.3% of complaints answered inside the CFPB 15-day window
Closed with explanation
87 / 100 percentile-benchmarked
92.9% of complaints closed with an explanation to the consumer
Most of Intercoastal Mortgage LLC's 14 filings include narrative text
71.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Intercoastal Mortgage LLC complaint mix by product
- Mortgage 12 85.7% – 8% relief
- Money transfer, 2 14.3% – 0% relief
How Intercoastal Mortgage LLC's 14 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 12 |
| Money transfer, virtual currency, or money service | 2 |
Concentrated filing states for Intercoastal Mortgage LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- VA
- 57.1% of this company's filings
Intercoastal Mortgage LLC falling annual filings
Annual filing volume from the CFPB public database
- 2024
- 1
- -50% vs 2017
Top States
| State | Complaints |
|---|---|
| VA | 8 |
| NC | 3 |
| WV | 2 |
| DC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 8 |
| Applying for a mortgage or refinancing an existing mortgage | 3 |
| Fraud or scam | 2 |
| Trouble during payment process | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 2 | 100% |
| 2018 | 1 | 100% |
| 2021 | 1 | 0% |
| 2022 | 5 | 20% |
| 2023 | 4 | 100% |
| 2024 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Intercoastal Mortgage LLC filings cluster in one product
Intercoastal Mortgage LLC's 14 logged complaints stay concentrated: only 4 states show a filing. 71.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2024-01-05.
Intercoastal Mortgage LLC answers 64.3% of complaints inside the CFPB's tracked window and closes 92.9% with a written explanation. 7.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Intercoastal Mortgage LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Intercoastal Mortgage LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 14.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 64.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Intercoastal Mortgage LLC (64.3% timely; 7.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration