CFPB · Single-product concentration

International Computer Systems, Inc.

366 CFPB complaints · 81.7% in "Debt collection" · top issue Attempts to collect debt not owed.

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366 CFPB complaints

International Computer Systems, Inc.: 81.7% of 366 CFPB complaints sit in "Debt collection". Timely 89.9% · relief 0.5%. Allegations, not findings.

  • Single-product concentration
  • +550% filings 2013 to 2026

CFPB relief outcome brief

CCDB company international-computer-systems-inc

0.5% relief · 89.9% timely · 366 filings · Debt collection

Same-product relief peers

Nearest relief peer: Enova International, Inc. (0.5% relief)

International ComputerSystems, Inc. (this)0.5%Equitable Acceptance Corp6.8%Select Management Resources,LLC79.6%Huntington National Bank, the- Firstmerit Bank, N.a. Bran…21.6%Pacific Union Financial, LLC1.6%
Closed-with-relief % among International Computer Systems, Inc. and nearest filing-volume peers

International Computer Systems, Inc. closes 0.5% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

International Computer Systems, Inc. scores strongest on closed with explanation (99/100 percentile-benchmarked) and weakest on relief provided (2/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

51 /100 grade D

Relief provided

2 / 100 percentile-benchmarked

0.5% of complaints closed with relief to the consumer

Timely response

82 / 100 percentile-benchmarked

89.9% of complaints answered inside the CFPB 15-day window

Closed with explanation

99 / 100 percentile-benchmarked

99.5% of complaints closed with an explanation to the consumer

How 366 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 89.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.5%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

International Computer Systems, Inc. complaint mix by product

Total complaints: 366

International Computer Systems, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 366 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 299 complaints (81.7%), resolution 0.7% Debt collection 81.7% Credit reporting: 37 complaints (10.1%), resolution 0.0% Credit reporting 10.1% Credit reporting,: 30 complaints (8.2%), resolution 0.0% Credit reporting, 8.2%
  • Debt collection 299 81.7% – 1% relief
  • Credit reporting 37 10.1% – 0% relief
  • Credit reporting, 30 8.2% – 0% relief

How International Computer Systems, Inc.'s 366 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 299
Credit reporting or other personal consumer reports 37
Credit reporting, credit repair services, or other personal consumer reports 30

Where International Computer Systems, Inc. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
MI
15% of this company's filings
MI55TX53AR45OK32MO32CA22FL13LA12

International Computer Systems, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
39
+550% vs 2013
020406080100 20132015201720192021202320252026 39

Top States

State Complaints
MI 55
TX 53
AR 45
OK 32
MO 32
CA 22
FL 13
LA 12
GA 11
IL 11
OH 9
KS 8
TN 7
NM 5
NC 4
NY 4
SC 4
AL 3
IN 3
ID 3

Top Issues

Issue Complaints
Attempts to collect debt not owed 117
Written notification about debt 47
False statements or representation 34
Took or threatened to take negative or legal action 32
Incorrect information on your report 32
Cont'd attempts collect debt not owed 27
Communication tactics 20
Disclosure verification of debt 15
Improper use of your report 13
Problem with a credit reporting company's investigation into an existing problem 13
Problem with a company's investigation into an existing problem 9
Threatened to contact someone or share information improperly 4
Electronic communications 2
Improper contact or sharing of info 1

Yearly Trend

Year Complaints Timely
2013 6 100%
2014 11 81.8%
2015 18 100%
2016 12 91.7%
2017 13 100%
2018 19 100%
2019 21 95.2%
2020 15 93.3%
2021 23 95.7%
2022 29 96.6%
2023 30 80%
2024 53 84.9%
2025 77 89.6%
2026 39 79.5%

Source: CFPB Consumer Complaint Database

International Computer Systems, Inc. filings cluster in one product

International Computer Systems, Inc.'s 366 logged complaints stay concentrated: only 38 states show a filing. Only 37.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-13.

International Computer Systems, Inc. answers 89.9% of complaints inside the CFPB's tracked window and closes 99.5% with a written explanation. 0.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about International Computer Systems, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for International Computer Systems, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest companies by total CFPB complaints. This record: 366.

4 peers

Similar timely response rate

Nearest companies by CFPB 15-day timely-response %. This record: 89.9%.

4 peers

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for International Computer Systems, Inc. (89.9% timely; 0.5% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration