Total complaints
164
Filed since 2012
164 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
164 consumer complaints filed with the CFPB
This profile shows Integrity Solution Services, Inc.'s complaint history from CFPB public records. 164 consumers have filed complaints since 2012. The company has a 100% timely response rate and has provided relief in 1.2% of cases.
Total complaints
164
Filed since 2012
Timely response
100%
CFPB-tracked response window
Relief rate
1.2%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Integrity Solution Services, Inc.'s 164 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 144 |
| Student loan | 14 |
| Credit reporting | 2 |
| Vehicle loan or lease | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Credit card | 1 |
| Consumer Loan | 1 |
| State | Complaints |
|---|---|
| FL | 23 |
| TX | 13 |
| AZ | 12 |
| NJ | 10 |
| CA | 9 |
| NY | 8 |
| PA | 6 |
| GA | 6 |
| MA | 6 |
| OH | 5 |
| IL | 5 |
| LA | 4 |
| MD | 4 |
| AL | 4 |
| WA | 4 |
| WI | 4 |
| TN | 3 |
| MI | 3 |
| ME | 3 |
| MO | 3 |
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 61 |
| Communication tactics | 33 |
| Disclosure verification of debt | 22 |
| False statements or representation | 14 |
| Improper contact or sharing of info | 9 |
| Problems when you are unable to pay | 5 |
| Dealing with my lender or servicer | 5 |
| Can't repay my loan | 3 |
| Taking/threatening an illegal action | 2 |
| Incorrect information on credit report | 2 |
| Repaying your loan | 1 |
| Written notification about debt | 1 |
| Managing the loan or lease | 1 |
| Attempts to collect debt not owed | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Identity theft / Fraud / Embezzlement | 1 |
| Taking out the loan or lease | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 2 | 100% |
| 2013 | 37 | 100% |
| 2014 | 84 | 100% |
| 2015 | 20 | 100% |
| 2016 | 13 | 100% |
| 2017 | 8 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Integrity Solution Services, Inc. has accumulated 164 consumer complaints in the CFPB public database, with filings active across 37 U.S. states. Of those submissions, 17 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2017-10-20, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Integrity Solution Services, Inc. reports a 100% timely-response rate and has closed 98.8% of cases with a written explanation to the consumer. 1.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 8.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Cont'd attempts collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Integrity Solution Services, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Integrity Solution Services, Inc. has received 164 consumer complaints filed with the Consumer Financial Protection Bureau.
Integrity Solution Services, Inc. has a 100% timely response rate to CFPB complaints.
The most common issue reported against Integrity Solution Services, Inc. is "Cont'd attempts collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.