2026 data Public-data reference. official source

Integrity Solution Services, Inc.

164 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

164 consumer complaints filed with the CFPB

This profile shows Integrity Solution Services, Inc.'s complaint history from CFPB public records. 164 consumers have filed complaints since 2012. The company has a 100% timely response rate and has provided relief in 1.2% of cases.

164
Total Complaints
100%
Timely Response
8.5%
Disputed
1.2%
Relief Provided
37
States Active
2012
Since

Total complaints

164

Filed since 2012

Timely response

100%

CFPB-tracked response window

Relief rate

1.2%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.2%
Industry median

Share closed with monetary or non-monetary relief.

Integrity Solution Services, Inc. complaint mix by product

Total complaints: 164

Integrity Solution Services, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 164 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 144 complaints (87.8%), resolution 0.7% Debt collection 87.8% Student loan: 14 complaints (8.5%), resolution 7.1% Student loan 8.5% Credit reporting: 2 complaints (1.2%), resolution 0.0% Vehicle loan: 1 complaints (0.6%), resolution 0.0% Credit reporting,: 1 complaints (0.6%), resolution 0.0% Credit card: 1 complaints (0.6%), resolution 0.0% Consumer Loan: 1 complaints (0.6%), resolution 0.0%
  • Debt collection 144 87.8% 1% relief
  • Student loan 14 8.5% 7% relief
  • Credit reporting 2 1.2% 0% relief
  • Vehicle loan 1 0.6% 0% relief
  • Credit reporting, 1 0.6% 0% relief
  • Credit card 1 0.6% 0% relief
  • Consumer Loan 1 0.6% 0% relief

How Integrity Solution Services, Inc.'s 164 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 144
Student loan 14
Credit reporting 2
Vehicle loan or lease 1
Credit reporting, credit repair services, or other personal consumer reports 1
Credit card 1
Consumer Loan 1

Top States

State Complaints
FL 23
TX 13
AZ 12
NJ 10
CA 9
NY 8
PA 6
GA 6
MA 6
OH 5
IL 5
LA 4
MD 4
AL 4
WA 4
WI 4
TN 3
MI 3
ME 3
MO 3

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 61
Communication tactics 33
Disclosure verification of debt 22
False statements or representation 14
Improper contact or sharing of info 9
Problems when you are unable to pay 5
Dealing with my lender or servicer 5
Can't repay my loan 3
Taking/threatening an illegal action 2
Incorrect information on credit report 2
Repaying your loan 1
Written notification about debt 1
Managing the loan or lease 1
Attempts to collect debt not owed 1
Problem with a credit reporting company's investigation into an existing problem 1
Identity theft / Fraud / Embezzlement 1
Taking out the loan or lease 1
Threatened to contact someone or share information improperly 1

Yearly Trend

Year Complaints Timely
2012 2 100%
2013 37 100%
2014 84 100%
2015 20 100%
2016 13 100%
2017 8 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Integrity Solution Services, Inc.

Integrity Solution Services, Inc. has accumulated 164 consumer complaints in the CFPB public database, with filings active across 37 U.S. states. Of those submissions, 17 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2017-10-20, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Integrity Solution Services, Inc. reports a 100% timely-response rate and has closed 98.8% of cases with a written explanation to the consumer. 1.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 8.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Cont'd attempts collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Integrity Solution Services, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Integrity Solution Services, Inc. have?

Integrity Solution Services, Inc. has received 164 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Integrity Solution Services, Inc. respond to complaints on time?

Integrity Solution Services, Inc. has a 100% timely response rate to CFPB complaints.

What is the most common complaint about Integrity Solution Services, Inc.?

The most common issue reported against Integrity Solution Services, Inc. is "Cont'd attempts collect debt not owed" in the "Debt collection" product category.

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