CFPB · Single-product concentration
Integrity Solution Services, Inc.
166 CFPB complaints · 88% in "Debt collection" · top issue Cont'd attempts collect debt not owed.
Integrity Solution Services, Inc.: 88% of 166 CFPB complaints sit in "Debt collection". Timely 100% · relief 1.2%. Allegations, not findings.
- Single-product concentration
- +300% filings 2012 to 2017
CFPB relief outcome brief
CCDB company integrity-solution-services-inc
1.2% relief · 100% timely · 166 filings · Debt collection
Same-product relief peers
Nearest relief peer: Financial Recovery Services, Inc. (1.2% relief)
Integrity Solution Services, Inc. closes 1.2% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Integrity Solution Services, Inc. scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (6/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
6 / 100 percentile-benchmarked
1.2% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
98 / 100 percentile-benchmarked
98.8% of complaints closed with an explanation to the consumer
How 166 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Integrity Solution Services, Inc. complaint mix by product
- Debt collection 146 88.0% – 1% relief
- Student loan 14 8.4% – 7% relief
- Credit reporting 2 1.2% – 0% relief
- Credit card 1 0.6% – 0% relief
- Consumer Loan 1 0.6% – 0% relief
- Vehicle loan 1 0.6% – 0% relief
- Credit reporting, 1 0.6% – 0% relief
How Integrity Solution Services, Inc.'s 166 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 146 |
| Student loan | 14 |
| Credit reporting | 2 |
| Credit card | 1 |
| Consumer Loan | 1 |
| Vehicle loan or lease | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Integrity Solution Services, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 13.9% of this company's filings
Integrity Solution Services, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2017
- 8
- +300% vs 2012
Top States
| State | Complaints |
|---|---|
| FL | 23 |
| TX | 14 |
| AZ | 12 |
| NJ | 10 |
| CA | 9 |
| NY | 8 |
| MA | 6 |
| PA | 6 |
| GA | 6 |
| IL | 5 |
| OH | 5 |
| LA | 5 |
| WA | 4 |
| WI | 4 |
| MD | 4 |
| AL | 4 |
| ME | 3 |
| TN | 3 |
| IN | 3 |
| MO | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 63 |
| Communication tactics | 33 |
| Disclosure verification of debt | 22 |
| False statements or representation | 14 |
| Improper contact or sharing of info | 9 |
| Dealing with my lender or servicer | 5 |
| Problems when you are unable to pay | 5 |
| Can't repay my loan | 3 |
| Taking/threatening an illegal action | 2 |
| Incorrect information on credit report | 2 |
| Repaying your loan | 1 |
| Identity theft / Fraud / Embezzlement | 1 |
| Taking out the loan or lease | 1 |
| Managing the loan or lease | 1 |
| Attempts to collect debt not owed | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Written notification about debt | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 2 | 100% |
| 2013 | 37 | 100% |
| 2014 | 84 | 100% |
| 2015 | 22 | 100% |
| 2016 | 13 | 100% |
| 2017 | 8 | 100% |
Source: CFPB Consumer Complaint Database
Integrity Solution Services, Inc. filings cluster in one product
Integrity Solution Services, Inc.'s 166 logged complaints stay concentrated: only 36 states show a filing. Only 11.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2017-10-20.
Integrity Solution Services, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 98.8% with a written explanation. 1.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Integrity Solution Services, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Integrity Solution Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 166.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Integrity Solution Services, Inc. (100% timely; 1.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration