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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and 15 U.S.C. 1692k 1
and 15 U.S.C. 1692k. 2
and 15 U.S.C. 5118 3
and 15 U.S.CODE 1681 6
and 15 USC 1681 ( g ) You are hereby required to produce the following : 1. The original underwriting guidelines were used to deny the application. 1
and 15 USC 1681c ( c ). Despite my repeated efforts to dispute inaccuracies on my credit report 1
and 15 USC 1681c ( c ). This issue persists 3
and 15 USC 1681e 1
and 15 USC 1681e ( b ) Furthermore 3
and 15 USC 1681n . Given these facts 2
and 15 USC 1681s-2. 1
and 15 USC 1692e ( 8 ) threatened to defame the consumer by reporting this fraud to the consumer reporting agencies. 1
and 15 USC 1692g ( b ) 18
and 15 USC 6805. Accounts listed as charged off all have a certificate of indebtedness and considered taxable income by the IRS and a 1099c or 1099a has been filed. I am opting out of reporting on the accounts listed. 1
and 150 days. However 3
and 156 counts of false enrichment. IN ADDITION TO ALL CHARGES NOT INCLUDED IN THIS TOTAL 1
and 164. This tradeline needs to be deleted immediately. 1
and 1666c. ) as stated below : 1666. Correction of billing errors ( b ) Billing error ( 4 ) The creditor 's failure to reflect properly on a statement 2
and 1681b 1
and 1681b ( f ). These inaccuracies have caused me real and significant harm including credit denials 1
and 1681b ( permissible purpose ) apply.,,EQUIFAX 1
and 1681b ( Section 604 ). 3
and 1681b. I demand immediate correction or deletion of all inaccurate 1
and 1681b. I request the Consumer Financial Protection Bureau to conduct a full investigation into Experians reporting practices and require them to delete or correct all erroneous information mentioned above. These inaccuracies have caused me financial harm 1
and 1681c ( a ). 3
and 1681c : The agencies included adverse information in my consumer report and has furnished my consumer report without my written consent 3
and 1681c-2 1
and 1681e ( b ) 1
and 1681e ( b ) ( maximum accuracy requirement ). 1
and 1681e ( b ). Experian also reported information I never gave written consent for them to store or distribute 1
and 1681g 1
and 1681g. Additionally 3
and 1681g. Your repeated mishandling of my credit report disputes and failure to provide proper verification of accounts have caused significant harm to my creditworthiness and peace of mind. 1
and 1681i 1
and 1681i ( a ) ( 5 ) 4
and 1681i ( a ) ( 5 ) requires the deletion or correction of any data found to be inaccurate or unverifiable. 1
and 1681i ( a ) ( 6 ) ( B ) ( iii ) 2
and 1681i ( a ) ( 7 ) ( Failure to Provide Investigation Details ).,,EQUIFAX 1
and 1681i ( a ). Furthermore 2
and 1681i ( d ) 4
and 1681i. 3
and 1681m ( g ) 1
and 1681n ( willful noncompliance ). Your continued failure to maintain accurate reporting standards demonstrates reckless disregard and willful misconduct 3
and 1681o for negligent noncompliance. 2
and 1681o. 6
and 1681s-2 3
and 1681s-2 ( a ) ( 1 ) ( A ). You have no permissible purpose to report a debt Ive identified as fraudulent 1
and 1681s-2 ( a ) ( XXXX ) ( A ). You have no permissible purpose to report a debt Ive identified as fraudulent 1
and 1681s-2 ( a ). Despite my numerous disputes 1
and 1681s-2 ( b ) 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.