Van Horn Automotive Group, Inc.
8 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Van Horn Automotive Group, Inc. complaint mix by product
- Vehicle loan 3 37.5% – 0% relief
- Debt collection 2 25.0% – 0% relief
- Credit reporting 2 25.0% – 0% relief
- Debt or 1 12.5% – 0% relief
How Van Horn Automotive Group, Inc.'s 8 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 3 |
| Debt collection | 2 |
| Credit reporting or other personal consumer reports | 2 |
| Debt or credit management | 1 |
Top States
| State | Complaints |
|---|---|
| WI | 4 |
| MI | 3 |
| PA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Struggling to pay your loan | 2 |
| Unauthorized withdrawals or charges | 1 |
| Communication tactics | 1 |
| Incorrect information on your report | 1 |
| Improper use of your report | 1 |
| Attempts to collect debt not owed | 1 |
| Getting a loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 1 | 0% |
| 2025 | 5 | 0% |
| 2026 | 2 | 50% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Van Horn Automotive Group, Inc.
Van Horn Automotive Group, Inc.'s 8 logged complaints stay concentrated: only 3 states show a filing on record. 62.5% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2022 through 2026-06-05.
Van Horn Automotive Group, Inc. answers 12.5% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Struggling to pay your loan."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Van Horn Automotive Group, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Van Horn Automotive Group, Inc. have?
8, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Van Horn Automotive Group, Inc. respond to complaints on time?
12.5% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Van Horn Automotive Group, Inc.?
"Struggling to pay your loan", filed under the "Vehicle loan or lease" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.