CFPB · Narrative-heavy record
Van Horn Automotive Group, Inc.
8 CFPB complaints · 62.5% with narratives · top issue Struggling to pay your loan.
Van Horn Automotive Group, Inc.: 62.5% of 8 filings include consumer narratives. Timely 12.5% · relief 0% · top product Vehicle loan or lease. Allegations, not findings.
- Narrative-heavy record
- +100% filings 2022 to 2026
CFPB relief outcome brief
CCDB company van-horn-automotive-group-inc
0% relief · 12.5% timely · 8 filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: BMW Financial Services NA, LLC (0% relief)
Van Horn Automotive Group, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Van Horn Automotive Group, Inc. complaint mix by product
- Vehicle loan 3 37.5% – 0% relief
- Debt collection 2 25.0% – 0% relief
- Credit reporting 2 25.0% – 0% relief
- Debt or 1 12.5% – 0% relief
How Van Horn Automotive Group, Inc.'s 8 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 3 |
| Debt collection | 2 |
| Credit reporting or other personal consumer reports | 2 |
| Debt or credit management | 1 |
Concentrated filing states for Van Horn Automotive Group, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- WI
- 50% of this company's filings
Van Horn Automotive Group, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- +100% vs 2022
Top States
| State | Complaints |
|---|---|
| WI | 4 |
| MI | 3 |
| PA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Struggling to pay your loan | 2 |
| Unauthorized withdrawals or charges | 1 |
| Communication tactics | 1 |
| Incorrect information on your report | 1 |
| Improper use of your report | 1 |
| Attempts to collect debt not owed | 1 |
| Getting a loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 1 | 0% |
| 2025 | 5 | 0% |
| 2026 | 2 | 50% |
Source: CFPB Consumer Complaint Database
Van Horn Automotive Group, Inc.'s narrative-rich complaint ledger
Van Horn Automotive Group, Inc.'s 8 logged complaints stay concentrated: only 3 states show a filing. 62.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2022 through 2026-06-05.
Van Horn Automotive Group, Inc. answers 12.5% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Struggling to pay your loan."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Van Horn Automotive Group, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Van Horn Automotive Group, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 8.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 12.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Van Horn Automotive Group, Inc. (12.5% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record