2026 data Public-data reference. official source

Valentine and Kebartas, Inc.

189 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

189 consumer complaints filed with the CFPB

This profile shows Valentine and Kebartas, Inc.'s complaint history from CFPB public records. 189 consumers have filed complaints since 2013. The company has a 100% timely response rate and has provided relief in 0.5% of cases.

189
Total Complaints
100%
Timely Response
22.8%
Disputed
0.5%
Relief Provided
35
States Active
2013
Since

Total complaints

189

Filed since 2013

Timely response

100%

CFPB-tracked response window

Relief rate

0.5%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.5%
Industry median

Share closed with monetary or non-monetary relief.

Valentine and Kebartas, Inc. complaint mix by product

Total complaints: 189

Valentine and Kebartas, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 189 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 145 complaints (76.7%), resolution 0.7% Debt collection 76.7% Student loan: 39 complaints (20.6%), resolution 0.0% Student loan 20.6% Credit reporting,: 4 complaints (2.1%), resolution 0.0% Credit card: 1 complaints (0.5%), resolution 0.0%
  • Debt collection 145 76.7% 1% relief
  • Student loan 39 20.6% 0% relief
  • Credit reporting, 4 2.1% 0% relief
  • Credit card 1 0.5% 0% relief

How Valentine and Kebartas, Inc.'s 189 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 145
Student loan 39
Credit reporting, credit repair services, or other personal consumer reports 4
Credit card 1

Top States

State Complaints
IN 35
CA 20
NY 20
FL 14
TX 11
OH 9
PA 9
IL 6
LA 5
AZ 4
GA 4
WA 4
MD 4
TN 3
SC 3
VA 3
OR 3
SD 2
NV 2
WI 2

Top Issues

Issue Complaints
Communication tactics 45
Dealing with my lender or servicer 36
Cont'd attempts collect debt not owed 31
Attempts to collect debt not owed 14
Written notification about debt 11
Took or threatened to take negative or legal action 10
False statements or representation 10
Threatened to contact someone or share information improperly 6
Disclosure verification of debt 6
Improper contact or sharing of info 6
Electronic communications 5
Incorrect information on your report 4
Taking/threatening an illegal action 1
Struggling to repay your loan 1
Problem with a purchase shown on your statement 1
Improper use of your report 1
Dealing with your lender or servicer 1

Yearly Trend

Year Complaints Timely
2013 5 100%
2014 19 100%
2015 14 100%
2016 33 100%
2017 37 100%
2018 12 100%
2019 14 100%
2020 11 100%
2021 13 100%
2022 8 100%
2023 11 100%
2024 11 100%
2025 1 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Valentine and Kebartas, Inc.

Valentine and Kebartas, Inc. has accumulated 189 consumer complaints in the CFPB public database, with filings active across 35 U.S. states. Of those submissions, 61 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2025-02-25, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Valentine and Kebartas, Inc. reports a 100% timely-response rate and has closed 99.5% of cases with a written explanation to the consumer. 0.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 22.8% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Communication tactics".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Valentine and Kebartas, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Valentine and Kebartas, Inc. have?

Valentine and Kebartas, Inc. has received 189 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Valentine and Kebartas, Inc. respond to complaints on time?

Valentine and Kebartas, Inc. has a 100% timely response rate to CFPB complaints.

What is the most common complaint about Valentine and Kebartas, Inc.?

The most common issue reported against Valentine and Kebartas, Inc. is "Communication tactics" in the "Debt collection" product category.

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