Total complaints
189
Filed since 2013
189 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
189 consumer complaints filed with the CFPB
This profile shows Valentine and Kebartas, Inc.'s complaint history from CFPB public records. 189 consumers have filed complaints since 2013. The company has a 100% timely response rate and has provided relief in 0.5% of cases.
Total complaints
189
Filed since 2013
Timely response
100%
CFPB-tracked response window
Relief rate
0.5%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Valentine and Kebartas, Inc.'s 189 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 145 |
| Student loan | 39 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Credit card | 1 |
| State | Complaints |
|---|---|
| IN | 35 |
| CA | 20 |
| NY | 20 |
| FL | 14 |
| TX | 11 |
| OH | 9 |
| PA | 9 |
| IL | 6 |
| LA | 5 |
| AZ | 4 |
| GA | 4 |
| WA | 4 |
| MD | 4 |
| TN | 3 |
| SC | 3 |
| VA | 3 |
| OR | 3 |
| SD | 2 |
| NV | 2 |
| WI | 2 |
| Issue | Complaints |
|---|---|
| Communication tactics | 45 |
| Dealing with my lender or servicer | 36 |
| Cont'd attempts collect debt not owed | 31 |
| Attempts to collect debt not owed | 14 |
| Written notification about debt | 11 |
| Took or threatened to take negative or legal action | 10 |
| False statements or representation | 10 |
| Threatened to contact someone or share information improperly | 6 |
| Disclosure verification of debt | 6 |
| Improper contact or sharing of info | 6 |
| Electronic communications | 5 |
| Incorrect information on your report | 4 |
| Taking/threatening an illegal action | 1 |
| Struggling to repay your loan | 1 |
| Problem with a purchase shown on your statement | 1 |
| Improper use of your report | 1 |
| Dealing with your lender or servicer | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 5 | 100% |
| 2014 | 19 | 100% |
| 2015 | 14 | 100% |
| 2016 | 33 | 100% |
| 2017 | 37 | 100% |
| 2018 | 12 | 100% |
| 2019 | 14 | 100% |
| 2020 | 11 | 100% |
| 2021 | 13 | 100% |
| 2022 | 8 | 100% |
| 2023 | 11 | 100% |
| 2024 | 11 | 100% |
| 2025 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Valentine and Kebartas, Inc. has accumulated 189 consumer complaints in the CFPB public database, with filings active across 35 U.S. states. Of those submissions, 61 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2025-02-25, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Valentine and Kebartas, Inc. reports a 100% timely-response rate and has closed 99.5% of cases with a written explanation to the consumer. 0.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 22.8% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Communication tactics".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Valentine and Kebartas, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Valentine and Kebartas, Inc. has received 189 consumer complaints filed with the Consumer Financial Protection Bureau.
Valentine and Kebartas, Inc. has a 100% timely response rate to CFPB complaints.
The most common issue reported against Valentine and Kebartas, Inc. is "Communication tactics" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.