CFPB · Single-product concentration
V.I.P. Mortgage, Inc.
19 CFPB complaints · 84.2% in "Mortgage" · top issue Trouble during payment process.
V.I.P. Mortgage, Inc.: 84.2% of 19 CFPB complaints sit in "Mortgage". Timely 94.72631578947369% · relief 10.536842105263158%. Allegations, not findings.
- Single-product concentration
- +200% filings 2016 to 2026
CFPB relief outcome brief
CCDB company v-i-p-mortgage-inc
10.536842105263158% relief · 94.72631578947369% timely · 19 filings · Mortgage
Same-product relief peers
Nearest relief peer: Banco Popular De Puerto Rico (10.6% relief)
V.I.P. Mortgage, Inc. closes 10.536842105263158% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of V.I.P. Mortgage, Inc.'s 19 filings include narrative text
57.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
V.I.P. Mortgage, Inc. complaint mix by product
- Mortgage 16 84.2% – 13% relief
- Credit reporting 2 10.5% – 0% relief
- Credit reporting, 1 5.3% – 0% relief
How V.I.P. Mortgage, Inc.'s 19 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 16 |
| Credit reporting or other personal consumer reports | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Concentrated filing states for V.I.P. Mortgage, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- AZ
- 57.9% of this company's filings
V.I.P. Mortgage, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 3
- +200% vs 2016
Top States
| State | Complaints |
|---|---|
| AZ | 11 |
| TX | 5 |
| NH | 1 |
| GA | 1 |
| NV | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 6 |
| Improper use of your report | 3 |
| Applying for a mortgage or refinancing an existing mortgage | 3 |
| Application, originator, mortgage broker | 3 |
| Closing on a mortgage | 3 |
| Struggling to pay mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 0% |
| 2017 | 2 | 100% |
| 2019 | 1 | 100% |
| 2020 | 3 | 100% |
| 2022 | 4 | 100% |
| 2023 | 2 | 100% |
| 2024 | 1 | 100% |
| 2025 | 2 | 100% |
| 2026 | 3 | 100% |
Source: CFPB Consumer Complaint Database
V.I.P. Mortgage, Inc. filings cluster in one product
V.I.P. Mortgage, Inc.'s 19 logged complaints stay concentrated: only 5 states show a filing. 57.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-03-18.
V.I.P. Mortgage, Inc. answers 94.72631578947369% of complaints inside the CFPB's tracked window and closes 84.18947368421053% with a written explanation. 10.536842105263158% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about V.I.P. Mortgage, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for V.I.P. Mortgage, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 19.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 94.72631578947369%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for V.I.P. Mortgage, Inc. (94.72631578947369% timely; 10.536842105263158% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration