2026 data Public-data reference. official source

Van Ru Credit Corporation

208 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

208 consumer complaints filed with the CFPB

This profile shows Van Ru Credit Corporation's complaint history from CFPB public records. 208 consumers have filed complaints since 2013. The company has a 98.6% timely response rate and has provided relief in 69.7% of cases.

208
Total Complaints
98.6%
Timely Response
10.6%
Disputed
69.7%
Relief Provided
36
States Active
2013
Since

Total complaints

208

Filed since 2013

Timely response

98.6%

CFPB-tracked response window

Relief rate

69.7%

Closed with monetary or non-monetary relief

Timely response rate 98.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 69.7%
Industry median

Share closed with monetary or non-monetary relief.

Van Ru Credit Corporation complaint mix by product

Total complaints: 208

Van Ru Credit Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 208 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 179 complaints (86.1%), resolution 69.3% Debt collection 86.1% Student loan: 26 complaints (12.5%), resolution 69.2% Student loan 12.5% Credit card: 1 complaints (0.5%), resolution 100.0% Credit card: 1 complaints (0.5%), resolution 100.0% Credit reporting: 1 complaints (0.5%), resolution 100.0%
  • Debt collection 179 86.1% 69% relief
  • Student loan 26 12.5% 69% relief
  • Credit card 1 0.5% 100% relief
  • Credit card 1 0.5% 100% relief
  • Credit reporting 1 0.5% 100% relief

How Van Ru Credit Corporation's 208 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 179
Student loan 26
Credit card 1
Credit card or prepaid card 1
Credit reporting 1

Top States

State Complaints
TX 23
FL 22
CA 19
VA 13
MD 13
PA 11
MI 11
NY 9
WA 8
IL 7
GA 7
NC 7
TN 6
KY 6
IN 6
DC 4
OR 3
AL 3
NJ 3
MA 3

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 60
Communication tactics 39
Disclosure verification of debt 28
Dealing with my lender or servicer 20
Improper contact or sharing of info 19
False statements or representation 12
Attempts to collect debt not owed 10
Written notification about debt 6
Taking/threatening an illegal action 3
Dealing with your lender or servicer 2
Threatened to contact someone or share information improperly 2
Struggling to repay your loan 2
Can't repay my loan 2
Delinquent account 1
Getting a credit card 1
Credit monitoring or identity protection 1

Yearly Trend

Year Complaints Timely
2013 28 100%
2014 63 100%
2015 48 100%
2016 34 100%
2017 21 100%
2018 10 100%
2019 2 50%
2022 1 0%
2025 1 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Van Ru Credit Corporation

Van Ru Credit Corporation has accumulated 208 consumer complaints in the CFPB public database, with filings active across 36 U.S. states. Of those submissions, 46 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2025-05-19, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Van Ru Credit Corporation reports a 98.6% timely-response rate and has closed 28.8% of cases with a written explanation to the consumer. 69.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 10.6% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Cont'd attempts collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Van Ru Credit Corporation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Van Ru Credit Corporation have?

Van Ru Credit Corporation has received 208 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Van Ru Credit Corporation respond to complaints on time?

Van Ru Credit Corporation has a 98.6% timely response rate to CFPB complaints.

What is the most common complaint about Van Ru Credit Corporation?

The most common issue reported against Van Ru Credit Corporation is "Cont'd attempts collect debt not owed" in the "Debt collection" product category.

Related