CFPB · Single-product concentration
Van Ru Credit Corporation
221 CFPB complaints · 86% in "Debt collection" · top issue Cont'd attempts collect debt not owed.
Van Ru Credit Corporation: 86% of 221 CFPB complaints sit in "Debt collection". Timely 98.6% · relief 69.7%. Allegations, not findings.
- Single-product concentration
- -96.4% filings 2013 to 2025
CFPB relief outcome brief
CCDB company van-ru-credit-corporation
69.7% relief · 98.6% timely · 221 filings · Debt collection
Same-product relief peers
Nearest relief peer: Iqor Us Inc (69.7% relief)
Van Ru Credit Corporation closes 69.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 221 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Van Ru Credit Corporation complaint mix by product
- Debt collection 190 86.0% – 70% relief
- Student loan 28 12.7% – 68% relief
- Credit reporting 1 0.5% – 100% relief
- Credit card 1 0.5% – 100% relief
- Credit card 1 0.5% – 100% relief
How Van Ru Credit Corporation's 221 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 190 |
| Student loan | 28 |
| Credit reporting | 1 |
| Credit card | 1 |
| Credit card or prepaid card | 1 |
Where Van Ru Credit Corporation complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 10.9% of this company's filings
Van Ru Credit Corporation falling annual filings
Annual filing volume from the CFPB public database
- 2025
- 1
- -96.4% vs 2013
Top States
| State | Complaints |
|---|---|
| FL | 24 |
| TX | 24 |
| CA | 20 |
| MD | 16 |
| VA | 13 |
| PA | 11 |
| MI | 11 |
| IL | 10 |
| NY | 9 |
| WA | 8 |
| NC | 8 |
| GA | 7 |
| TN | 6 |
| IN | 6 |
| KY | 6 |
| DC | 4 |
| MA | 4 |
| NJ | 3 |
| OR | 3 |
| AL | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 64 |
| Communication tactics | 41 |
| Disclosure verification of debt | 29 |
| Dealing with my lender or servicer | 21 |
| Improper contact or sharing of info | 20 |
| False statements or representation | 13 |
| Attempts to collect debt not owed | 12 |
| Written notification about debt | 6 |
| Taking/threatening an illegal action | 3 |
| Struggling to repay your loan | 3 |
| Threatened to contact someone or share information improperly | 2 |
| Can't repay my loan | 2 |
| Dealing with your lender or servicer | 2 |
| Credit monitoring or identity protection | 1 |
| Delinquent account | 1 |
| Getting a credit card | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 28 | 100% |
| 2014 | 63 | 100% |
| 2015 | 54 | 100% |
| 2016 | 37 | 100% |
| 2017 | 22 | 100% |
| 2018 | 12 | 100% |
| 2019 | 3 | 66.7% |
| 2022 | 1 | 0% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Van Ru Credit Corporation filings cluster in one product
Van Ru Credit Corporation's 221 logged complaints stay concentrated: only 36 states show a filing. Only 27.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2025-05-19.
Van Ru Credit Corporation answers 98.6% of complaints inside the CFPB's tracked window and closes 29% with a written explanation. 69.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Van Ru Credit Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Van Ru Credit Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 221.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.6%.
- Block, Inc. Δ 0.0 pts · 66.9K complaints 98.6%timely
- Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) Δ 0.0 pts · 4.0K complaints 98.6%timely
- RoundPoint Mortgage Servicing LLC Δ 0.0 pts · 3.0K complaints 98.6%timely
- Foris DAX, Inc. Δ 0.0 pts · 1.1K complaints 98.6%timely
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Van Ru Credit Corporation (98.6% timely; 69.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration