Van Ru Credit Corporation
221 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Van Ru Credit Corporation complaint mix by product
- Debt collection 190 86.0% – 70% relief
- Student loan 28 12.7% – 68% relief
- Credit reporting 1 0.5% – 100% relief
- Credit card 1 0.5% – 100% relief
- Credit card 1 0.5% – 100% relief
How Van Ru Credit Corporation's 221 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 190 |
| Student loan | 28 |
| Credit reporting | 1 |
| Credit card | 1 |
| Credit card or prepaid card | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 24 |
| TX | 24 |
| CA | 20 |
| MD | 16 |
| VA | 13 |
| PA | 11 |
| MI | 11 |
| IL | 10 |
| NY | 9 |
| WA | 8 |
| NC | 8 |
| GA | 7 |
| TN | 6 |
| IN | 6 |
| KY | 6 |
| DC | 4 |
| MA | 4 |
| NJ | 3 |
| OR | 3 |
| AL | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 64 |
| Communication tactics | 41 |
| Disclosure verification of debt | 29 |
| Dealing with my lender or servicer | 21 |
| Improper contact or sharing of info | 20 |
| False statements or representation | 13 |
| Attempts to collect debt not owed | 12 |
| Written notification about debt | 6 |
| Taking/threatening an illegal action | 3 |
| Struggling to repay your loan | 3 |
| Threatened to contact someone or share information improperly | 2 |
| Can't repay my loan | 2 |
| Dealing with your lender or servicer | 2 |
| Credit monitoring or identity protection | 1 |
| Delinquent account | 1 |
| Getting a credit card | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 28 | 100% |
| 2014 | 63 | 100% |
| 2015 | 54 | 100% |
| 2016 | 37 | 100% |
| 2017 | 22 | 100% |
| 2018 | 12 | 100% |
| 2019 | 3 | 66.7% |
| 2022 | 1 | 0% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Van Ru Credit Corporation
Van Ru Credit Corporation's 221 logged complaints stay concentrated: only 36 states show a filing on record. Only 27.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2025-05-19.
Van Ru Credit Corporation answers 98.6% of complaints inside the CFPB's tracked window and closes 29% with a written explanation. 69.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Van Ru Credit Corporation.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Van Ru Credit Corporation have?
221, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Van Ru Credit Corporation respond to complaints on time?
98.6% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Van Ru Credit Corporation?
"Cont'd attempts collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.