CFPB · Single-product concentration
Utah System of Higher Education
250 CFPB complaints · 75.6% in "Student loan" · top issue Dealing with your lender or servicer.
Utah System of Higher Education: 75.6% of 250 CFPB complaints sit in "Student loan". Timely 94% · relief 3.2%. Allegations, not findings.
- Single-product concentration
- 0% filings 2015 to 2022
CFPB relief outcome brief
CCDB company utah-system-of-higher-education
3.2% relief · 94% timely · 250 filings · Student loan
Same-product relief peers
Nearest relief peer: ZuntaFi Corp (3% relief)
Utah System of Higher Education closes 3.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Utah System of Higher Education's 250 filings include narrative text
63.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Utah System of Higher Education complaint mix by product
- Student loan 189 75.6% – 3% relief
- Credit reporting, 39 15.6% – 5% relief
- Debt collection 22 8.8% – 0% relief
How Utah System of Higher Education's 250 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 189 |
| Credit reporting, credit repair services, or other personal consumer reports | 39 |
| Debt collection | 22 |
Nationwide filing states for Utah System of Higher Education
Top states by attributed CFPB complaint volume for this company
- Leading state
- UT
- 15.2% of this company's filings
Utah System of Higher Education complaints by year
Annual filing volume from the CFPB public database
- 2022
- 4
- 0% vs 2015
Top States
| State | Complaints |
|---|---|
| UT | 38 |
| CA | 31 |
| TX | 22 |
| FL | 12 |
| NY | 12 |
| NC | 10 |
| MA | 10 |
| MD | 8 |
| AZ | 8 |
| WA | 7 |
| DC | 7 |
| OR | 6 |
| VA | 5 |
| TN | 5 |
| CO | 5 |
| IL | 5 |
| MN | 4 |
| GA | 4 |
| NJ | 4 |
| ME | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with your lender or servicer | 71 |
| Dealing with my lender or servicer | 70 |
| Incorrect information on your report | 34 |
| Problem with a credit reporting company's investigation into an existing problem | 29 |
| Struggling to repay your loan | 14 |
| Can't repay my loan | 9 |
| Attempts to collect debt not owed | 6 |
| Communication tactics | 5 |
| Written notification about debt | 4 |
| Cont'd attempts collect debt not owed | 2 |
| Took or threatened to take negative or legal action | 2 |
| False statements or representation | 2 |
| Disclosure verification of debt | 1 |
| Getting a loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 4 | 100% |
| 2016 | 58 | 87.9% |
| 2017 | 51 | 84.3% |
| 2018 | 37 | 100% |
| 2019 | 38 | 100% |
| 2020 | 42 | 100% |
| 2021 | 16 | 100% |
| 2022 | 4 | 100% |
Source: CFPB Consumer Complaint Database
Utah System of Higher Education filings cluster in one product
Utah System of Higher Education's 250 logged complaints reach a nationwide footprint - 40 states have at least one filing. 63.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2022-05-10.
Utah System of Higher Education answers 94% of complaints inside the CFPB's tracked window and closes 92.8% with a written explanation. 3.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with your lender or servicer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Utah System of Higher Education.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Utah System of Higher Education: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 250.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 94%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Utah System of Higher Education (94% timely; 3.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration