Vanguard Funding LLC
42 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Vanguard Funding LLC complaint mix by product
- Checking or 20 47.6% – 0% relief
- Mortgage 11 26.2% – 18% relief
- Money transfer, 7 16.7% – 0% relief
- Debt collection 4 9.5% – 0% relief
How Vanguard Funding LLC's 42 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 20 |
| Mortgage | 11 |
| Money transfer, virtual currency, or money service | 7 |
| Debt collection | 4 |
Top States
| State | Complaints |
|---|---|
| CA | 8 |
| NY | 7 |
| NJ | 6 |
| PA | 4 |
| WI | 2 |
| FL | 2 |
| MO | 2 |
| UT | 1 |
| TX | 1 |
| MD | 1 |
| OH | 1 |
| WV | 1 |
| KY | 1 |
| TN | 1 |
| AL | 1 |
| HI | 1 |
| MI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 14 |
| Trouble during payment process | 6 |
| Other transaction problem | 3 |
| Written notification about debt | 3 |
| Loan servicing, payments, escrow account | 2 |
| Closing an account | 2 |
| Opening an account | 2 |
| Problem with a lender or other company charging your account | 2 |
| Application, originator, mortgage broker | 1 |
| Settlement process and costs | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Confusing or missing disclosures | 1 |
| Other service problem | 1 |
| Money was not available when promised | 1 |
| Communication tactics | 1 |
| Fraud or scam | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 100% |
| 2015 | 1 | 0% |
| 2016 | 1 | 0% |
| 2017 | 19 | 5.3% |
| 2018 | 15 | 0% |
| 2019 | 1 | 0% |
| 2020 | 4 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Vanguard Funding LLC
Vanguard Funding LLC's 42 logged complaints stay concentrated: only 17 states show a filing on record. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2014 through 2020-12-08.
Vanguard Funding LLC answers 4.8% of complaints inside the CFPB's tracked window and closes 4.8% with a written explanation. 4.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Vanguard Funding LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Vanguard Funding LLC have?
42, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Vanguard Funding LLC respond to complaints on time?
4.8% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Vanguard Funding LLC?
"Managing an account", filed under the "Checking or savings account" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.