CFPB · Mid-pack CFPB posture
Vanguard Funding LLC
42 CFPB complaints · 17 states · top issue Managing an account.
Vanguard Funding LLC has 42 consumer complaints in the CFPB public database. Timely response is 4.8%; 4.8% closed with relief; top product Checking or savings account. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +300% filings 2014 to 2020
CFPB relief outcome brief
CCDB company vanguard-funding-llc
4.8% relief · 4.8% timely · 42 filings · Checking or savings account
Same-product relief peers
Nearest relief peer: Boeing Employees' Credit Union (5% relief)
Vanguard Funding LLC closes 4.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 42 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Vanguard Funding LLC complaint mix by product
- Checking or 20 47.6% – 0% relief
- Mortgage 11 26.2% – 18% relief
- Money transfer, 7 16.7% – 0% relief
- Debt collection 4 9.5% – 0% relief
How Vanguard Funding LLC's 42 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 20 |
| Mortgage | 11 |
| Money transfer, virtual currency, or money service | 7 |
| Debt collection | 4 |
Where Vanguard Funding LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 19% of this company's filings
Vanguard Funding LLC rising annual filings
Annual filing volume from the CFPB public database
- 2020
- 4
- +300% vs 2014
Top States
| State | Complaints |
|---|---|
| CA | 8 |
| NY | 7 |
| NJ | 6 |
| PA | 4 |
| WI | 2 |
| FL | 2 |
| MO | 2 |
| UT | 1 |
| TX | 1 |
| MD | 1 |
| OH | 1 |
| WV | 1 |
| KY | 1 |
| TN | 1 |
| AL | 1 |
| HI | 1 |
| MI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 14 |
| Trouble during payment process | 6 |
| Other transaction problem | 3 |
| Written notification about debt | 3 |
| Loan servicing, payments, escrow account | 2 |
| Closing an account | 2 |
| Opening an account | 2 |
| Problem with a lender or other company charging your account | 2 |
| Application, originator, mortgage broker | 1 |
| Settlement process and costs | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Confusing or missing disclosures | 1 |
| Other service problem | 1 |
| Money was not available when promised | 1 |
| Communication tactics | 1 |
| Fraud or scam | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 100% |
| 2015 | 1 | 0% |
| 2016 | 1 | 0% |
| 2017 | 19 | 5.3% |
| 2018 | 15 | 0% |
| 2019 | 1 | 0% |
| 2020 | 4 | 0% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Vanguard Funding LLC
Vanguard Funding LLC's 42 logged complaints stay concentrated: only 17 states show a filing. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2020-12-08.
Vanguard Funding LLC answers 4.8% of complaints inside the CFPB's tracked window and closes 4.8% with a written explanation. 4.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Vanguard Funding LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Vanguard Funding LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 42.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 4.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Vanguard Funding LLC (4.8% timely; 4.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture