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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
again XXXX days. THIS IS UNACCEPTABLE 1
again. 3
again. Again 1
again. They suggested trying a wire transfer 1
again. This lady laughed at me after not being able to help me and said that I shouldve just paid my balance when in the beginning and that wouldve been a deal and I wouldnt have to pay as much as the balance now was. 1
again. We told them we were done taking the endlessly considerable time to resolve this and would contact the CFPC and issue a complaint. 1
again. Worst of all 1
against both your institution and XXXX XXXX I earnestly seek to resolve this matter out of court. However 1
against Credit Management LP 1
against Credit Repair agencies XXXX credit monitoring agencies 1
against loss of or damage to property or against liability arising out of the ownership or use of property 1
against me 2
against my expressed trepidation. 1
against my knowledge 1
against my specific wishes 1
against Respondent 1
against the law to post date a check '' 1
against the same branch manager and AGAIN Wells Fargo failed to respond PROPERLY 1
Against the XXXX charge. 1
against Universal Collection XXXX is for every consumer which they manipulated 1
against unwarranted and detrimental credit reporting practices. 1
against Wells Fargo Bank XXXXXXXX XXXX XXXXXXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,MD,20878,,Consent provided,Web,2022-12-04,Closed with explanation,Yes,N/A,6278920 1
against XXXX of the checks. That dispute closed XX/XX/2023 stating I had no recourse and needed to deal with XXXX XXXX for this.. Incompetent is the word that comes to mind. 1
against XXXX XXXX 1
against XXXX XXXX XXXX the parties of which collectively be known as a third-party debt collector '' 1
age 36
age ( provided that the applicant has entered into a binding contract ) for an existing account occurred. 1
age ( provided that the applicant has the capacity to enter into a binding contract ) ; because all or part of the applicants income is derived from a public assistance program ; or because the applicant has in good faith exercised his/her right under the Consumer Credit Protection Act. The federal agency that administers the compliance with this law concerning this creditor is the FDIC Consumer Response Center 1
age ( provided the applicant has the capacity to contract ) 4
age ( provided the applicant has the capacity to enter into a binding contract ) ; because all or part of the applicant 's income derives from any public assistance program ; or because the applicant has in good faith exercised any right under applicable law. The Federal agency that administers compliance with this law concerning Acima Credit is the Federal Trade Commission 1
age ( provided the applicant has the capacity to enter into a binding contract ) ; because all or part of the applicant 's income derives from any public assistance program ; or because the applicant has in good faith exercised any right under the Consumer Credit Protection Act. The federal agency that administers compliance with this law concerning Barclays is the Bureau of Consumer Financial Protection 1
age ( provided the applicant has the capacity to enter into a binding contract ) ; because all or part of the applicant 's income derives from any public assistance program ; or because the applicant has in good faith exercised any right under the Consumer Credit Protection Act. The Federal agency that administers compliance with this law concerning this creditor is : Consumer Financial Protection Bureau 1
age ( provided the applicant has the capacity to enter into a binding contract ) ; because all or part of the applicant 's income derives from any public assistance program ; or because the applicant has in good faith exercised any right under the Consumer Credit Protection Act. The federal agency that administers compliance with this law concerning this creditor is the Bureau of Consumer Financial I called the number provided same day and asked why I made payments on time every month and had never been late - why were they closing my account? 1
age ( provided the applicant has the capacity to enter into a binding contract ) ; because all or part of the applicant 's income derives from any public assistance program ; or because the applicant has in good faith exercised any right under the Consumer Credit Protection Act. The federal agency that administers compliance with this law concerning this creditor is the Bureau of Consumer Financial Protection 2
age ( provided the applicant has the capacity to enter into a binding contract ) ; because all or part of the applicant 's income derives from any public assistance program ; or because the applicant has in good faith exercised any right under the Consumer Credit Protection Act. The Federal agency that administers compliance with this law concerning this creditor is the Bureau of Consumer Financial Protection Per FCRA 604 ( 2 ) Permissible Purposes ; as a federally protected consumer each this is a direct violation of federal law. Anyconsumer reporting agencymay furnish aconsumer reportunder the following circumstances and no other : In accordance with the written instructions of theconsumerto whom it relates. This section states as a disclosure to the consumer that a CLEAR and CONSPICUOUS disclosure be made in writing and also authorized with the consumers signature before any consumer private protected information can be used or reported. In violation of FCRA6 ( A ) ( i ) TransUnion has provided an unlawful consumer report without any written form of disclosure and without my written consent. The term consumer report means any written 1
age ( provided the applicant has the capacity to enter into a binding contract ) ; because all or part of the applicant 's income derives from any public assistance program ; or because the applicant has in good faith exercised any right under the Consumer Credit Protection Act. The Federal agency that administers compliance with this law concerning this creditor is the Bureau of Consumer Financial Protection Per FCRA 604 ( 2 ) Permissible Purposes ; as a federally protected consumer each this is a direct violation of federal law. Anyconsumer reporting agencymay furnish aconsumer reportunder the following circumstances and no other : In accordance with the written instructions of theconsumerto whom it relates. This section states as a disclosure to the consumer that a CLEAR and CONSPICUOUS disclosure be made in writing and also authorized with the consumers signature before any consumer private protected information can be used or reported. In violation of FCRA6 ( A ) ( i ) XXXX has provided an unlawful consumer report without any written form of disclosure and without my written consent. The term consumer report means any written 2
age ( provided the applicant has the capacity to enter into a binding contract ) ; because all or part of the applicant 's income derives from any public assistance program ; or because the applicant has in good faith exercised any right under the Consumer Credit Protection Act. The federal agency that administers compliance with this law concerning this creditor is the XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Federal Deposit Insurance Corporation 1
age ( provided the applicant has the capacity to enter into a binding contract ) ; because all or part of the applicant 's income derives from any public assistance program or good faith exercise of any rights under the Consumer Credit Protection Act. 1
age ( provided the applicant has the capacity to enter into a binding contract ) ; because all or part of the applicant 's incomes derives from any public assistance program ; or because the applicant has in good faith exercised any right under the Consumer Credit Protection Act. '' The use of credit was used in good faith. So why is it that Capital One continues to discriminate against me? In addition 1
age ( provided the applicant has the capacity to enter into a binding contract ) ; because all or part of the applicants income derives from any public assistance program ; or because the applicant has in good faith exercised any right under the Consumer Credit Protection Act. The Federal agency that administers compliance with this law concerning this creditor is the Bureau of Consumer Financial Protection 2
age ( provided the applicant has the capacity to enter into a binding contract ) ; because all or part of the applicants income derives from any public assistance program ; or because the applicant has in good faith exercised any right under the Consumer Credit Protection Act. The Federal agency that administers compliance with this law concerning this creditor is the Federal Trade Commission 1
age ( provided the applicant has the capacity to enter into abinding contract ) ; because all or part of the applicant 's income derives from any publicassistance program ; or because the applicant has in good faith exercised any right under theConsumer Credit Protection Act. The Federal agency that administers compliance with this lawconcerning this creditor is Bureau of Consumer Financial Protection 1
age ( provided you have the capacity to enter into a binding contract ) 1
age and social security number haven't changed. But after being on the phone for over two hours talking with multiple people and constantly being told I am not me 1
age can no longer be used to avoid the monthly service fee. Depending on the type of account you have 1
age of the customer 's account 1
age of the customer's account 1
age or because you get public assistance.,,Bread Financial Holdings 1
age. 1
AGED 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.