CFPB · Diversified product mix

Premier Consumer Credit Counseling, Inc.

6 CFPB complaints · diversified mix (top product 33.3%) · top issue Fraud or scam.

6 CFPB complaints

Premier Consumer Credit Counseling, Inc.: top product "Debt or credit management" is only 33.3% of 6 - multi-bucket mix. Timely 66.7% · relief 16.7%. Allegations, not findings.

  • Diversified product mix
  • 0% filings 2017 to 2026

CFPB relief outcome brief

CCDB company premier-consumer-credit-counseling-inc

16.7% relief · 66.7% timely · 6 filings · Debt or credit management

Nearest relief peer: Credit Glory LLC (11.9% relief)

Premier Consumer CreditCounseling, Inc. (this)16.7%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Premier Consumer Credit Counseling, Inc. and nearest filing-volume peers

Premier Consumer Credit Counseling, Inc. closes 16.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Premier Consumer Credit Counseling, Inc. has 6 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.

Subscribe (RSS)
Timely response rate 66.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 16.7%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Premier Consumer Credit Counseling, Inc. complaint mix by product

Total complaints: 6

Premier Consumer Credit Counseling, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 6 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt or: 2 complaints (33.3%), resolution 50.0% Debt or 33.3% Money transfer,: 2 complaints (33.3%), resolution 0.0% Money transfer, 33.3% Credit card: 1 complaints (16.7%), resolution 0.0% Credit card 16.7% Credit reporting,: 1 complaints (16.7%), resolution 0.0% Credit reporting, 16.7%
  • Debt or 2 33.3% – 50% relief
  • Money transfer, 2 33.3% – 0% relief
  • Credit card 1 16.7% – 0% relief
  • Credit reporting, 1 16.7% – 0% relief

How Premier Consumer Credit Counseling, Inc.'s 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt or credit management 2
Money transfer, virtual currency, or money service 2
Credit card or prepaid card 1
Credit reporting, credit repair services, or other personal consumer reports 1

Where Premier Consumer Credit Counseling, Inc. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
33.3% of this company's filings
FL2NJ2

Premier Consumer Credit Counseling, Inc. complaints by year

Annual filing volume from the CFPB public database

Trend in view
2026
1
0% vs 2017
1 201720182019202120252026 1

Top States

State Complaints
FL 2
NJ 2

Top Issues

Issue Complaints
Fraud or scam 3
Charged upfront or unexpected fees 1
Didn't provide services promised 1
Struggling to pay your bill 1

Yearly Trend

Year Complaints Timely
2017 1 100%
2018 1 100%
2019 1 100%
2021 1 100%
2025 1 0%
2026 1 0%

Source: CFPB Consumer Complaint Database

Premier Consumer Credit Counseling, Inc. spreads across product buckets

Premier Consumer Credit Counseling, Inc.'s 6 logged complaints stay concentrated: only 2 states show a filing. Only 16.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2017 through 2026-02-12.

Premier Consumer Credit Counseling, Inc. answers 66.7% of complaints inside the CFPB's tracked window and closes 83.3% with a written explanation. 16.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt or credit management" draws the most filings, most often for "Fraud or scam."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Premier Consumer Credit Counseling, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Premier Consumer Credit Counseling, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Premier Consumer Credit Counseling, Inc. (66.7% timely; 16.7% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix