CFPB · Single-product concentration
Premier Portfolio Group
71 CFPB complaints · 93% in "Debt collection" · top issue Communication tactics.
Premier Portfolio Group: 93% of 71 CFPB complaints sit in "Debt collection". Timely 62% · relief 0%. Allegations, not findings.
- Single-product concentration
- -93.3% filings 2015 to 2026
CFPB relief outcome brief
CCDB company premier-portfolio-group
0% relief · 62% timely · 71 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Premier Portfolio Group closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Premier Portfolio Group scores strongest on closed with explanation (84/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
33 / 100 percentile-benchmarked
62% of complaints answered inside the CFPB 15-day window
Closed with explanation
84 / 100 percentile-benchmarked
91.5% of complaints closed with an explanation to the consumer
Most of Premier Portfolio Group's 71 filings include narrative text
62% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Premier Portfolio Group complaint mix by product
- Debt collection 66 93.0% – 0% relief
- Payday loan 2 2.8% – 0% relief
- Credit reporting 1 1.4% – 0% relief
- Debt or 1 1.4% – 0% relief
- Payday loan, 1 1.4% – 0% relief
How Premier Portfolio Group's 71 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 66 |
| Payday loan | 2 |
| Credit reporting or other personal consumer reports | 1 |
| Debt or credit management | 1 |
| Payday loan, title loan, or personal loan | 1 |
Where Premier Portfolio Group complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 12.7% of this company's filings
Premier Portfolio Group falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -93.3% vs 2015
Top States
| State | Complaints |
|---|---|
| CA | 9 |
| TX | 6 |
| IA | 6 |
| WA | 4 |
| IN | 3 |
| KS | 3 |
| SC | 3 |
| TN | 3 |
| PA | 3 |
| AL | 3 |
| CO | 2 |
| NV | 2 |
| FL | 2 |
| MD | 2 |
| LA | 2 |
| SD | 2 |
| UT | 2 |
| NC | 1 |
| MT | 1 |
| MO | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 21 |
| Cont'd attempts collect debt not owed | 13 |
| False statements or representation | 8 |
| Took or threatened to take negative or legal action | 8 |
| Attempts to collect debt not owed | 5 |
| Taking/threatening an illegal action | 5 |
| Disclosure verification of debt | 3 |
| Incorrect information on your report | 1 |
| Problem with customer service | 1 |
| Can't contact lender | 1 |
| Charged fees or interest I didn't expect | 1 |
| Improper contact or sharing of info | 1 |
| Written notification about debt | 1 |
| Can't contact lender or servicer | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 15 | 100% |
| 2016 | 25 | 76% |
| 2017 | 19 | 15.8% |
| 2018 | 7 | 100% |
| 2025 | 4 | 0% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Premier Portfolio Group filings cluster in one product
Premier Portfolio Group's 71 logged complaints stay concentrated: only 30 states show a filing. 62% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-05-02.
Premier Portfolio Group answers 62% of complaints inside the CFPB's tracked window and closes 91.5% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Premier Portfolio Group.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Premier Portfolio Group: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 71.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 62%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Premier Portfolio Group (62% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration