CFPB · Single-product concentration
Premier Holdings
38 CFPB complaints · 100% in "Debt collection" · top issue Took or threatened to take negative or legal action.
Premier Holdings: 100% of 38 CFPB complaints sit in "Debt collection". Timely 92.1% · relief 2.6%. Allegations, not findings.
- Single-product concentration
- -66.7% filings 2017 to 2021
CFPB relief outcome brief
CCDB company premier-holdings
2.6% relief · 92.1% timely · 38 filings · Debt collection
Same-product relief peers
Nearest relief peer: CURO Intermediate Holdings (2.6% relief)
Premier Holdings closes 2.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Premier Holdings scores strongest on timely response (86/100 percentile-benchmarked) and weakest on relief provided (12/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
12 / 100 percentile-benchmarked
2.6% of complaints closed with relief to the consumer
Timely response
86 / 100 percentile-benchmarked
92.1% of complaints answered inside the CFPB 15-day window
Closed with explanation
81 / 100 percentile-benchmarked
89.5% of complaints closed with an explanation to the consumer
Most of Premier Holdings's 38 filings include narrative text
71.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Premier Holdings complaint mix by product
- Debt collection 38 100.0% – 3% relief
How Premier Holdings's 38 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 38 |
Where Premier Holdings complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 21.1% of this company's filings
Premier Holdings falling annual filings
Annual filing volume from the CFPB public database
- 2021
- 1
- -66.7% vs 2017
Top States
| State | Complaints |
|---|---|
| FL | 8 |
| TX | 6 |
| CA | 3 |
| OH | 3 |
| AL | 3 |
| ME | 2 |
| SC | 2 |
| AE | 1 |
| HI | 1 |
| GA | 1 |
| MD | 1 |
| PA | 1 |
| FM | 1 |
| NM | 1 |
| UT | 1 |
| VA | 1 |
| ID | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 21 |
| False statements or representation | 7 |
| Attempts to collect debt not owed | 5 |
| Communication tactics | 3 |
| Threatened to contact someone or share information improperly | 1 |
| Written notification about debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 3 | 100% |
| 2018 | 22 | 100% |
| 2019 | 9 | 100% |
| 2020 | 3 | 33.3% |
| 2021 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Premier Holdings filings cluster in one product
Premier Holdings's 38 logged complaints stay concentrated: only 17 states show a filing. 71.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2021-01-14.
Premier Holdings answers 92.1% of complaints inside the CFPB's tracked window and closes 89.5% with a written explanation. 2.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Premier Holdings.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Premier Holdings: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 38.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 92.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Premier Holdings (92.1% timely; 2.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration