CFPB · Single-product concentration
Premium Credit Bureau
231 CFPB complaints · 73.2% in "Credit reporting, credit repair services, or other personal consumer reports" · top issue Improper use of your report.
Premium Credit Bureau: 73.2% of 231 CFPB complaints sit in "Credit reporting, credit repair services, or other personal consumer reports". Timely 93.5% · relief 0.4%. Allegations, not findings.
- Single-product concentration
- +350% filings 2013 to 2026
CFPB relief outcome brief
CCDB company premium-credit-bureau
0.4% relief · 93.5% timely · 231 filings · Credit reporting, credit repair services, or other personal consumer reports
Same-product relief peers
Nearest relief peer: Home Loan Center, Inc. (0.4% relief)
Premium Credit Bureau closes 0.4% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Premium Credit Bureau's 231 filings include narrative text
41.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Premium Credit Bureau complaint mix by product
- Credit reporting, 169 73.2% – 0% relief
- Credit reporting 50 21.6% – 0% relief
- Credit reporting 5 2.2% – 0% relief
- Debt collection 3 1.3% – 0% relief
- Mortgage 2 0.9% – 0% relief
- Bank account 1 0.4% – 0% relief
- Credit card 1 0.4% – 100% relief
How Premium Credit Bureau's 231 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 169 |
| Credit reporting or other personal consumer reports | 50 |
| Credit reporting | 5 |
| Debt collection | 3 |
| Mortgage | 2 |
| Bank account or service | 1 |
| Credit card | 1 |
Where Premium Credit Bureau complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 23.4% of this company's filings
Premium Credit Bureau rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 9
- +350% vs 2013
Top States
| State | Complaints |
|---|---|
| FL | 54 |
| CA | 28 |
| TX | 22 |
| NY | 20 |
| GA | 17 |
| IL | 17 |
| NJ | 15 |
| PA | 7 |
| MI | 5 |
| TN | 4 |
| MA | 4 |
| MD | 4 |
| NC | 4 |
| KS | 2 |
| KY | 2 |
| MS | 2 |
| AL | 2 |
| IN | 2 |
| AZ | 2 |
| NV | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 145 |
| Incorrect information on your report | 50 |
| Problem with a credit reporting company's investigation into an existing problem | 23 |
| Incorrect information on credit report | 3 |
| Attempts to collect debt not owed | 2 |
| Improper use of my credit report | 2 |
| Problem with a company's investigation into an existing problem | 1 |
| False statements or representation | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Account opening, closing, or management | 1 |
| Advertising and marketing | 1 |
| Credit monitoring or identity theft protection services | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 100% |
| 2014 | 2 | 0% |
| 2016 | 2 | 50% |
| 2017 | 4 | 75% |
| 2018 | 15 | 46.7% |
| 2019 | 9 | 100% |
| 2020 | 16 | 100% |
| 2021 | 61 | 100% |
| 2022 | 55 | 100% |
| 2023 | 17 | 100% |
| 2024 | 18 | 100% |
| 2025 | 21 | 85.7% |
| 2026 | 9 | 100% |
Source: CFPB Consumer Complaint Database
Premium Credit Bureau filings cluster in one product
Premium Credit Bureau's 231 logged complaints stay concentrated: only 31 states show a filing. 41.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-05-18.
Premium Credit Bureau answers 93.5% of complaints inside the CFPB's tracked window and closes 98.3% with a written explanation. 0.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Premium Credit Bureau.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Premium Credit Bureau: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 231.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 93.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Premium Credit Bureau (93.5% timely; 0.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration