Premium Credit Bureau
231 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Premium Credit Bureau complaint mix by product
- Credit reporting, 169 73.2% – 0% relief
- Credit reporting 50 21.6% – 0% relief
- Credit reporting 5 2.2% – 0% relief
- Debt collection 3 1.3% – 0% relief
- Mortgage 2 0.9% – 0% relief
- Bank account 1 0.4% – 0% relief
- Credit card 1 0.4% – 100% relief
How Premium Credit Bureau's 231 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 169 |
| Credit reporting or other personal consumer reports | 50 |
| Credit reporting | 5 |
| Debt collection | 3 |
| Mortgage | 2 |
| Bank account or service | 1 |
| Credit card | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 54 |
| CA | 28 |
| TX | 22 |
| NY | 20 |
| GA | 17 |
| IL | 17 |
| NJ | 15 |
| PA | 7 |
| MI | 5 |
| TN | 4 |
| MA | 4 |
| MD | 4 |
| NC | 4 |
| KS | 2 |
| KY | 2 |
| MS | 2 |
| AL | 2 |
| IN | 2 |
| AZ | 2 |
| NV | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 145 |
| Incorrect information on your report | 50 |
| Problem with a credit reporting company's investigation into an existing problem | 23 |
| Incorrect information on credit report | 3 |
| Attempts to collect debt not owed | 2 |
| Improper use of my credit report | 2 |
| Problem with a company's investigation into an existing problem | 1 |
| False statements or representation | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Account opening, closing, or management | 1 |
| Advertising and marketing | 1 |
| Credit monitoring or identity theft protection services | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 100% |
| 2014 | 2 | 0% |
| 2016 | 2 | 50% |
| 2017 | 4 | 75% |
| 2018 | 15 | 46.7% |
| 2019 | 9 | 100% |
| 2020 | 16 | 100% |
| 2021 | 61 | 100% |
| 2022 | 55 | 100% |
| 2023 | 17 | 100% |
| 2024 | 18 | 100% |
| 2025 | 21 | 85.7% |
| 2026 | 9 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Premium Credit Bureau
Premium Credit Bureau's 231 logged complaints stay concentrated: only 31 states show a filing on record. 41.6% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2026-05-18.
Premium Credit Bureau answers 93.5% of complaints inside the CFPB's tracked window and closes 98.3% with a written explanation. 0.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Premium Credit Bureau.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Premium Credit Bureau have?
231, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Premium Credit Bureau respond to complaints on time?
93.5% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Premium Credit Bureau?
"Improper use of your report", filed under the "Credit reporting, credit repair services, or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.