2026 data Public-data reference. official source

Premium Credit Bureau

191 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

191 consumer complaints filed with the CFPB

This profile shows Premium Credit Bureau's complaint history from CFPB public records. 191 consumers have filed complaints since 2013. The company has a 95.3% timely response rate and has provided relief in 0.5% of cases.

191
Total Complaints
95.3%
Timely Response
0.5%
Disputed
0.5%
Relief Provided
30
States Active
2013
Since

Total complaints

191

Filed since 2013

Timely response

95.3%

CFPB-tracked response window

Relief rate

0.5%

Closed with monetary or non-monetary relief

Timely response rate 95.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.5%
Industry median

Share closed with monetary or non-monetary relief.

Premium Credit Bureau complaint mix by product

Total complaints: 191

Premium Credit Bureau complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 191 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting,: 147 complaints (77.0%), resolution 0.0% Credit reporting, 77.0% Credit reporting: 33 complaints (17.3%), resolution 0.0% Credit reporting 17.3% Credit reporting: 4 complaints (2.1%), resolution 0.0% Debt collection: 3 complaints (1.6%), resolution 0.0% Mortgage: 2 complaints (1.0%), resolution 0.0% Bank account: 1 complaints (0.5%), resolution 0.0% Credit card: 1 complaints (0.5%), resolution 100.0%
  • Credit reporting, 147 77.0% 0% relief
  • Credit reporting 33 17.3% 0% relief
  • Credit reporting 4 2.1% 0% relief
  • Debt collection 3 1.6% 0% relief
  • Mortgage 2 1.0% 0% relief
  • Bank account 1 0.5% 0% relief
  • Credit card 1 0.5% 100% relief

How Premium Credit Bureau's 191 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting, credit repair services, or other personal consumer reports 147
Credit reporting or other personal consumer reports 33
Credit reporting 4
Debt collection 3
Mortgage 2
Bank account or service 1
Credit card 1

Top States

State Complaints
FL 42
CA 25
TX 19
IL 17
GA 15
NY 14
NJ 10
MD 4
MI 4
PA 4
TN 3
MA 3
NC 3
OH 2
IN 2
VA 2
AZ 2
MO 2
NV 2
MS 2

Top Issues

Issue Complaints
Improper use of your report 119
Incorrect information on your report 37
Problem with a credit reporting company's investigation into an existing problem 23
Incorrect information on credit report 2
Attempts to collect debt not owed 2
Improper use of my credit report 2
False statements or representation 1
Credit monitoring or identity theft protection services 1
Account opening, closing, or management 1
Applying for a mortgage or refinancing an existing mortgage 1
Problem with a company's investigation into an existing problem 1
Advertising and marketing 1

Yearly Trend

Year Complaints Timely
2013 2 100%
2014 2 0%
2016 1 0%
2017 3 66.7%
2018 12 58.3%
2019 9 100%
2020 13 100%
2021 52 100%
2022 50 100%
2023 15 100%
2024 14 100%
2025 14 100%
2026 4 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Premium Credit Bureau

Premium Credit Bureau has accumulated 191 consumer complaints in the CFPB public database, with filings active across 30 U.S. states. Of those submissions, 61 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-20, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Premium Credit Bureau reports a 95.3% timely-response rate and has closed 97.9% of cases with a written explanation to the consumer. 0.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting, credit repair services, or other personal consumer reports", and the single most common underlying issue is "Improper use of your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Premium Credit Bureau: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Premium Credit Bureau have?

Premium Credit Bureau has received 191 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Premium Credit Bureau respond to complaints on time?

Premium Credit Bureau has a 95.3% timely response rate to CFPB complaints.

What is the most common complaint about Premium Credit Bureau?

The most common issue reported against Premium Credit Bureau is "Improper use of your report" in the "Credit reporting, credit repair services, or other personal consumer reports" product category.

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