Total complaints
191
Filed since 2013
191 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
191 consumer complaints filed with the CFPB
This profile shows Premium Credit Bureau's complaint history from CFPB public records. 191 consumers have filed complaints since 2013. The company has a 95.3% timely response rate and has provided relief in 0.5% of cases.
Total complaints
191
Filed since 2013
Timely response
95.3%
CFPB-tracked response window
Relief rate
0.5%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Premium Credit Bureau's 191 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 147 |
| Credit reporting or other personal consumer reports | 33 |
| Credit reporting | 4 |
| Debt collection | 3 |
| Mortgage | 2 |
| Bank account or service | 1 |
| Credit card | 1 |
| State | Complaints |
|---|---|
| FL | 42 |
| CA | 25 |
| TX | 19 |
| IL | 17 |
| GA | 15 |
| NY | 14 |
| NJ | 10 |
| MD | 4 |
| MI | 4 |
| PA | 4 |
| TN | 3 |
| MA | 3 |
| NC | 3 |
| OH | 2 |
| IN | 2 |
| VA | 2 |
| AZ | 2 |
| MO | 2 |
| NV | 2 |
| MS | 2 |
| Issue | Complaints |
|---|---|
| Improper use of your report | 119 |
| Incorrect information on your report | 37 |
| Problem with a credit reporting company's investigation into an existing problem | 23 |
| Incorrect information on credit report | 2 |
| Attempts to collect debt not owed | 2 |
| Improper use of my credit report | 2 |
| False statements or representation | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Account opening, closing, or management | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Advertising and marketing | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 100% |
| 2014 | 2 | 0% |
| 2016 | 1 | 0% |
| 2017 | 3 | 66.7% |
| 2018 | 12 | 58.3% |
| 2019 | 9 | 100% |
| 2020 | 13 | 100% |
| 2021 | 52 | 100% |
| 2022 | 50 | 100% |
| 2023 | 15 | 100% |
| 2024 | 14 | 100% |
| 2025 | 14 | 100% |
| 2026 | 4 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Premium Credit Bureau has accumulated 191 consumer complaints in the CFPB public database, with filings active across 30 U.S. states. Of those submissions, 61 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-20, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Premium Credit Bureau reports a 95.3% timely-response rate and has closed 97.9% of cases with a written explanation to the consumer. 0.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting, credit repair services, or other personal consumer reports", and the single most common underlying issue is "Improper use of your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Premium Credit Bureau: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Premium Credit Bureau has received 191 consumer complaints filed with the Consumer Financial Protection Bureau.
Premium Credit Bureau has a 95.3% timely response rate to CFPB complaints.
The most common issue reported against Premium Credit Bureau is "Improper use of your report" in the "Credit reporting, credit repair services, or other personal consumer reports" product category.
Read our methodology — how this data is sourced, computed, and verified.