Total complaints
5
Filed since 2023
5 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
5 consumer complaints filed with the CFPB
This profile shows Premier Account Management's complaint history from CFPB public records. 5 consumers have filed complaints since 2023. The company has a 40% timely response rate and has provided relief in 0% of cases.
Total complaints
5
Filed since 2023
Timely response
40%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Premier Account Management's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 2 |
| Credit reporting or other personal consumer reports | 2 |
| Credit card | 1 |
| State | Complaints |
|---|---|
| PA | 1 |
| SC | 1 |
| NY | 1 |
| IL | 1 |
| VA | 1 |
| Issue | Complaints |
|---|---|
| Getting a credit card | 1 |
| Communication tactics | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Incorrect information on your report | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 1 | 100% |
| 2024 | 3 | 33.3% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Premier Account Management has accumulated 5 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2023, and the most recent logged activity is 2025-08-14, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Premier Account Management reports a 40% timely-response rate and has closed 40% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Getting a credit card".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Premier Account Management: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Premier Account Management has received 5 consumer complaints filed with the Consumer Financial Protection Bureau.
Premier Account Management has a 40% timely response rate to CFPB complaints.
The most common issue reported against Premier Account Management is "Getting a credit card" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.