CFPB · Single-product concentration
Premier Account Management
31 CFPB complaints · 87.1% in "Debt collection" · top issue Took or threatened to take negative or legal action.
Premier Account Management: 87.1% of 31 CFPB complaints sit in "Debt collection". Timely 9.7% · relief 0%. Allegations, not findings.
- Single-product concentration
- +1100% filings 2023 to 2026
CFPB relief outcome brief
CCDB company premier-account-management
0% relief · 9.7% timely · 31 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Premier Account Management closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Premier Account Management scores 0/100 on relief provided, blended into one composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
0 / 100 percentile-benchmarked
9.7% of complaints answered inside the CFPB 15-day window
Closed with explanation
0 / 100 percentile-benchmarked
9.7% of complaints closed with an explanation to the consumer
How 31 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Premier Account Management complaint mix by product
- Debt collection 27 87.1% – 0% relief
- Credit reporting 3 9.7% – 0% relief
- Credit card 1 3.2% – 0% relief
How Premier Account Management's 31 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 27 |
| Credit reporting or other personal consumer reports | 3 |
| Credit card | 1 |
Where Premier Account Management complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 12.9% of this company's filings
Premier Account Management rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 24
- +1100% vs 2023
Top States
| State | Complaints |
|---|---|
| FL | 4 |
| TX | 4 |
| NC | 4 |
| AZ | 3 |
| MD | 2 |
| CA | 2 |
| IL | 2 |
| NY | 2 |
| VA | 2 |
| PA | 2 |
| NM | 1 |
| CO | 1 |
| HI | 1 |
| SC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 25 |
| Communication tactics | 1 |
| Incorrect information on your report | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Getting a credit card | 1 |
| Problem with a company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 2 | 100% |
| 2024 | 3 | 33.3% |
| 2025 | 2 | 0% |
| 2026 | 24 | 0% |
Source: CFPB Consumer Complaint Database
Premier Account Management filings cluster in one product
Premier Account Management's 31 logged complaints stay concentrated: only 14 states show a filing. Only 12.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2023 through 2026-06-10.
Premier Account Management answers 9.7% of complaints inside the CFPB's tracked window and closes 9.7% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Premier Account Management.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Premier Account Management: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 31.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 9.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Premier Account Management (9.7% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration