CFPB · Single-product concentration
Prime Recovery LLC
64 CFPB complaints · 93.8% in "Debt collection" · top issue Took or threatened to take negative or legal action.
Prime Recovery LLC: 93.8% of 64 CFPB complaints sit in "Debt collection". Timely 100% · relief 1.6%. Allegations, not findings.
- Single-product concentration
- +50% filings 2019 to 2026
CFPB relief outcome brief
CCDB company prime-recovery-llc
1.6% relief · 100% timely · 64 filings · Debt collection
Same-product relief peers
Nearest relief peer: Colony Brands, Inc. (1.6% relief)
Prime Recovery LLC closes 1.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Prime Recovery LLC scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (7/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
7 / 100 percentile-benchmarked
1.6% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
97 / 100 percentile-benchmarked
98.4% of complaints closed with an explanation to the consumer
Most of Prime Recovery LLC's 64 filings include narrative text
50% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Prime Recovery LLC complaint mix by product
- Debt collection 60 93.8% – 2% relief
- Credit reporting, 1 1.6% – 0% relief
- Credit reporting 1 1.6% – 0% relief
- Payday loan, 1 1.6% – 0% relief
- Payday loan, 1 1.6% – 0% relief
How Prime Recovery LLC's 64 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 60 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Credit reporting or other personal consumer reports | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Payday loan, title loan, or personal loan | 1 |
Where Prime Recovery LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 17.2% of this company's filings
Prime Recovery LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 12
- +50% vs 2019
Top States
| State | Complaints |
|---|---|
| TX | 11 |
| MO | 8 |
| CA | 7 |
| FL | 6 |
| OH | 3 |
| OK | 2 |
| AL | 2 |
| PA | 2 |
| LA | 2 |
| VA | 2 |
| SC | 2 |
| TN | 2 |
| NV | 2 |
| MS | 2 |
| UT | 1 |
| MI | 1 |
| NJ | 1 |
| ID | 1 |
| MA | 1 |
| GA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 13 |
| Communication tactics | 13 |
| Attempts to collect debt not owed | 11 |
| Threatened to contact someone or share information improperly | 9 |
| Written notification about debt | 7 |
| False statements or representation | 4 |
| Electronic communications | 3 |
| Incorrect information on your report | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Struggling to pay your loan | 1 |
| Problem with the payoff process at the end of the loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 8 | 100% |
| 2020 | 8 | 100% |
| 2021 | 9 | 100% |
| 2022 | 5 | 100% |
| 2023 | 3 | 100% |
| 2024 | 6 | 100% |
| 2025 | 13 | 100% |
| 2026 | 12 | 100% |
Source: CFPB Consumer Complaint Database
Prime Recovery LLC filings cluster in one product
Prime Recovery LLC's 64 logged complaints stay concentrated: only 24 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2019 through 2026-05-06.
Prime Recovery LLC answers 100% of complaints inside the CFPB's tracked window and closes 98.4% with a written explanation. 1.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Prime Recovery LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Prime Recovery LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 64.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Prime Recovery LLC (100% timely; 1.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration