Total complaints
50
Filed since 2019
2026 data Public-data reference. official source
Prime Recovery LLC
50 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
50 consumer complaints filed with the CFPB
This profile shows Prime Recovery LLC's complaint history from CFPB public records. 50 consumers have filed complaints since 2019. The company has a 100% timely response rate and has provided relief in 2% of cases.
50
Total Complaints
100%
Timely Response
0%
Disputed
2%
Relief Provided
22
States Active
2019
Since
Timely response
100%
CFPB-tracked response window
Relief rate
2%
Closed with monetary or non-monetary relief
Timely response rate 100.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 2.0%
Industry median
Share closed with monetary or non-monetary relief.
Prime Recovery LLC complaint mix by product
- Debt collection 47 94.0% – 2% relief
- Credit reporting, 1 2.0% – 0% relief
- Payday loan, 1 2.0% – 0% relief
- Credit reporting 1 2.0% – 0% relief
How Prime Recovery LLC's 50 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 47 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Payday loan, title loan, or personal loan | 1 |
| Credit reporting or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| MO | 8 |
| TX | 8 |
| CA | 6 |
| FL | 3 |
| MS | 2 |
| NV | 2 |
| AL | 2 |
| TN | 2 |
| VA | 2 |
| OK | 2 |
| PA | 1 |
| CT | 1 |
| HI | 1 |
| LA | 1 |
| MN | 1 |
| GA | 1 |
| NJ | 1 |
| SC | 1 |
| MI | 1 |
| ID | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Communication tactics | 10 |
| Took or threatened to take negative or legal action | 10 |
| Attempts to collect debt not owed | 9 |
| Threatened to contact someone or share information improperly | 7 |
| Written notification about debt | 6 |
| False statements or representation | 3 |
| Electronic communications | 2 |
| Incorrect information on your report | 1 |
| Problem with the payoff process at the end of the loan | 1 |
| Credit monitoring or identity theft protection services | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 7 | 100% |
| 2020 | 7 | 100% |
| 2021 | 7 | 100% |
| 2022 | 4 | 100% |
| 2023 | 2 | 100% |
| 2024 | 5 | 100% |
| 2025 | 10 | 100% |
| 2026 | 8 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Prime Recovery LLC
Prime Recovery LLC has accumulated 50 consumer complaints in the CFPB public database, with filings active across 22 U.S. states. Of those submissions, 20 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2019, and the most recent logged activity is 2026-03-29, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Prime Recovery LLC reports a 100% timely-response rate and has closed 98% of cases with a written explanation to the consumer. 2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Communication tactics".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Prime Recovery LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Prime Recovery LLC have?
Prime Recovery LLC has received 50 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Prime Recovery LLC respond to complaints on time?
Prime Recovery LLC has a 100% timely response rate to CFPB complaints.
What is the most common complaint about Prime Recovery LLC?
The most common issue reported against Prime Recovery LLC is "Communication tactics" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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