2026 data Public-data reference. official source

Premier Auto Credit

102 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

102 consumer complaints filed with the CFPB

This profile shows Premier Auto Credit's complaint history from CFPB public records. 102 consumers have filed complaints since 2018. The company has a 100% timely response rate and has provided relief in 1% of cases.

102
Total Complaints
100%
Timely Response
0%
Disputed
1%
Relief Provided
8
States Active
2018
Since

Total complaints

102

Filed since 2018

Timely response

100%

CFPB-tracked response window

Relief rate

1%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.0%
Industry median

Share closed with monetary or non-monetary relief.

Premier Auto Credit complaint mix by product

Total complaints: 102

Premier Auto Credit complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 102 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Vehicle loan: 39 complaints (38.2%), resolution 2.6% Vehicle loan 38.2% Credit reporting: 30 complaints (29.4%), resolution 0.0% Credit reporting 29.4% Debt collection: 22 complaints (21.6%), resolution 0.0% Debt collection 21.6% Credit reporting,: 10 complaints (9.8%), resolution 0.0% Credit reporting, 9.8% Payday loan,: 1 complaints (1.0%), resolution 0.0%
  • Vehicle loan 39 38.2% 3% relief
  • Credit reporting 30 29.4% 0% relief
  • Debt collection 22 21.6% 0% relief
  • Credit reporting, 10 9.8% 0% relief
  • Payday loan, 1 1.0% 0% relief

How Premier Auto Credit's 102 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Vehicle loan or lease 39
Credit reporting or other personal consumer reports 30
Debt collection 22
Credit reporting, credit repair services, or other personal consumer reports 10
Payday loan, title loan, personal loan, or advance loan 1

Top States

State Complaints
CA 75
AZ 11
NV 4
TX 3
FL 3
AR 1
KS 1
LA 1

Top Issues

Issue Complaints
Managing the loan or lease 18
Incorrect information on your report 17
Attempts to collect debt not owed 12
Improper use of your report 11
Problem with a company's investigation into an existing problem 11
Struggling to pay your loan 8
Repossession 6
False statements or representation 6
Problem with a credit reporting company's investigation into an existing problem 4
Problems at the end of the loan or lease 4
Took or threatened to take negative or legal action 3
Vehicle was repossessed or sold the vehicle 1
Communication tactics 1

Yearly Trend

Year Complaints Timely
2018 2 100%
2019 4 100%
2020 12 100%
2021 9 100%
2022 6 100%
2023 19 100%
2024 14 100%
2025 30 100%
2026 6 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Premier Auto Credit

Premier Auto Credit has accumulated 102 consumer complaints in the CFPB public database, with filings active across 8 U.S. states. Of those submissions, 38 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2018, and the most recent logged activity is 2026-03-23, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Premier Auto Credit reports a 100% timely-response rate and has closed 99% of cases with a written explanation to the consumer. 1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Vehicle loan or lease", and the single most common underlying issue is "Managing the loan or lease".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Premier Auto Credit: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Premier Auto Credit have?

Premier Auto Credit has received 102 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Premier Auto Credit respond to complaints on time?

Premier Auto Credit has a 100% timely response rate to CFPB complaints.

What is the most common complaint about Premier Auto Credit?

The most common issue reported against Premier Auto Credit is "Managing the loan or lease" in the "Vehicle loan or lease" product category.

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