CFPB · Narrative-heavy record
Premier Auto Credit
133 CFPB complaints · 43.6% with narratives · top issue Managing the loan or lease.
Premier Auto Credit: 43.6% of 133 filings include consumer narratives. Timely 100% · relief 0.8% · top product Vehicle loan or lease. Allegations, not findings.
- Narrative-heavy record
- +375% filings 2018 to 2026
CFPB relief outcome brief
CCDB company premier-auto-credit
0.8% relief · 100% timely · 133 filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: Bepensa Capital, Inc. (0.7% relief)
Premier Auto Credit closes 0.8% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Premier Auto Credit scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (4/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
4 / 100 percentile-benchmarked
0.8% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
96 / 100 percentile-benchmarked
97.7% of complaints closed with an explanation to the consumer
Most of Premier Auto Credit's 133 filings include narrative text
43.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Premier Auto Credit complaint mix by product
- Vehicle loan 54 40.6% – 2% relief
- Credit reporting 35 26.3% – 0% relief
- Debt collection 30 22.6% – 0% relief
- Credit reporting, 13 9.8% – 0% relief
- Payday loan, 1 0.8% – 0% relief
How Premier Auto Credit's 133 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 54 |
| Credit reporting or other personal consumer reports | 35 |
| Debt collection | 30 |
| Credit reporting, credit repair services, or other personal consumer reports | 13 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
Concentrated filing states for Premier Auto Credit
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 72.2% of this company's filings
Premier Auto Credit rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 19
- +375% vs 2018
Top States
| State | Complaints |
|---|---|
| CA | 96 |
| AZ | 12 |
| NV | 7 |
| WA | 4 |
| TX | 3 |
| FL | 3 |
| LA | 2 |
| MN | 1 |
| KS | 1 |
| AR | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing the loan or lease | 22 |
| Incorrect information on your report | 22 |
| Attempts to collect debt not owed | 14 |
| Improper use of your report | 14 |
| Struggling to pay your loan | 12 |
| Problem with a company's investigation into an existing problem | 11 |
| Repossession | 9 |
| False statements or representation | 8 |
| Problems at the end of the loan or lease | 6 |
| Took or threatened to take negative or legal action | 5 |
| Problem with a credit reporting company's investigation into an existing problem | 4 |
| Communication tactics | 2 |
| Fraud or scam | 1 |
| Vehicle was repossessed or sold the vehicle | 1 |
| Getting a loan or lease | 1 |
| Written notification about debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 4 | 100% |
| 2019 | 4 | 100% |
| 2020 | 14 | 100% |
| 2021 | 10 | 100% |
| 2022 | 7 | 100% |
| 2023 | 21 | 100% |
| 2024 | 18 | 100% |
| 2025 | 36 | 100% |
| 2026 | 19 | 100% |
Source: CFPB Consumer Complaint Database
Premier Auto Credit's narrative-rich complaint ledger
Premier Auto Credit's 133 logged complaints stay concentrated: only 10 states show a filing. 43.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2018 through 2026-06-24.
Premier Auto Credit answers 100% of complaints inside the CFPB's tracked window and closes 97.7% with a written explanation. 0.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Managing the loan or lease."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Premier Auto Credit.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Premier Auto Credit: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 133.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Premier Auto Credit (100% timely; 0.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record