Total complaints
102
Filed since 2018
102 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
102 consumer complaints filed with the CFPB
This profile shows Premier Auto Credit's complaint history from CFPB public records. 102 consumers have filed complaints since 2018. The company has a 100% timely response rate and has provided relief in 1% of cases.
Total complaints
102
Filed since 2018
Timely response
100%
CFPB-tracked response window
Relief rate
1%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Premier Auto Credit's 102 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 39 |
| Credit reporting or other personal consumer reports | 30 |
| Debt collection | 22 |
| Credit reporting, credit repair services, or other personal consumer reports | 10 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| State | Complaints |
|---|---|
| CA | 75 |
| AZ | 11 |
| NV | 4 |
| TX | 3 |
| FL | 3 |
| AR | 1 |
| KS | 1 |
| LA | 1 |
| Issue | Complaints |
|---|---|
| Managing the loan or lease | 18 |
| Incorrect information on your report | 17 |
| Attempts to collect debt not owed | 12 |
| Improper use of your report | 11 |
| Problem with a company's investigation into an existing problem | 11 |
| Struggling to pay your loan | 8 |
| Repossession | 6 |
| False statements or representation | 6 |
| Problem with a credit reporting company's investigation into an existing problem | 4 |
| Problems at the end of the loan or lease | 4 |
| Took or threatened to take negative or legal action | 3 |
| Vehicle was repossessed or sold the vehicle | 1 |
| Communication tactics | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 2 | 100% |
| 2019 | 4 | 100% |
| 2020 | 12 | 100% |
| 2021 | 9 | 100% |
| 2022 | 6 | 100% |
| 2023 | 19 | 100% |
| 2024 | 14 | 100% |
| 2025 | 30 | 100% |
| 2026 | 6 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Premier Auto Credit has accumulated 102 consumer complaints in the CFPB public database, with filings active across 8 U.S. states. Of those submissions, 38 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2018, and the most recent logged activity is 2026-03-23, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Premier Auto Credit reports a 100% timely-response rate and has closed 99% of cases with a written explanation to the consumer. 1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Vehicle loan or lease", and the single most common underlying issue is "Managing the loan or lease".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Premier Auto Credit: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Premier Auto Credit has received 102 consumer complaints filed with the Consumer Financial Protection Bureau.
Premier Auto Credit has a 100% timely response rate to CFPB complaints.
The most common issue reported against Premier Auto Credit is "Managing the loan or lease" in the "Vehicle loan or lease" product category.
Read our methodology — how this data is sourced, computed, and verified.