CFPB · Single-product concentration

Prime Business Service, LLC

14 CFPB complaints · 85.7% in "Debt collection" · top issue Written notification about debt.

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14 CFPB complaints

Prime Business Service, LLC: 85.7% of 14 CFPB complaints sit in "Debt collection". Timely 57.1% · relief 7.1%. Allegations, not findings.

  • Single-product concentration
  • -50% filings 2015 to 2022

CFPB relief outcome brief

CCDB company prime-business-service-llc

7.1% relief · 57.1% timely · 14 filings · Debt collection

Same-product relief peers

Nearest relief peer: Bilateral Credit Corp, LLC (7.1% relief)

Prime Business Service, LLC(this)7.1%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Prime Business Service, LLC and nearest filing-volume peers

Prime Business Service, LLC closes 7.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Prime Business Service, LLC scores strongest on closed with explanation (74/100 percentile-benchmarked) and weakest on timely response (25/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

41 /100 grade D

Relief provided

33 / 100 percentile-benchmarked

7.1% of complaints closed with relief to the consumer

Timely response

25 / 100 percentile-benchmarked

57.1% of complaints answered inside the CFPB 15-day window

Closed with explanation

74 / 100 percentile-benchmarked

85.7% of complaints closed with an explanation to the consumer

Most of Prime Business Service, LLC's 14 filings include narrative text

57.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 57.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 7.1%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Prime Business Service, LLC complaint mix by product

Total complaints: 14

Prime Business Service, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 14 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 12 complaints (85.7%), resolution 8.3% Debt collection 85.7% Credit reporting,: 1 complaints (7.1%), resolution 0.0% Credit reporting, 7.1% Payday loan,: 1 complaints (7.1%), resolution 0.0% Payday loan, 7.1%
  • Debt collection 12 85.7% – 8% relief
  • Credit reporting, 1 7.1% – 0% relief
  • Payday loan, 1 7.1% – 0% relief

How Prime Business Service, LLC's 14 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 12
Credit reporting, credit repair services, or other personal consumer reports 1
Payday loan, title loan, or personal loan 1

Prime Business Service, LLC falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2022
1
-50% vs 2015
012345 2015201620172018201920202022 1

Top States

State Complaints
CA 14

Top Issues

Issue Complaints
Written notification about debt 3
Cont'd attempts collect debt not owed 2
Attempts to collect debt not owed 2
Disclosure verification of debt 1
Taking/threatening an illegal action 1
Improper contact or sharing of info 1
Took or threatened to take negative or legal action 1
Communication tactics 1
Incorrect information on your report 1
Problem with cash advance 1

Yearly Trend

Year Complaints Timely
2015 2 50%
2016 2 0%
2017 2 50%
2018 1 100%
2019 2 100%
2020 4 75%
2022 1 0%

Source: CFPB Consumer Complaint Database

Prime Business Service, LLC filings cluster in one product

Prime Business Service, LLC's 14 logged complaints stay concentrated: only 1 state shows a filing. 57.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2022-01-24.

Prime Business Service, LLC answers 57.1% of complaints inside the CFPB's tracked window and closes 85.7% with a written explanation. 7.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Written notification about debt."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Prime Business Service, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Prime Business Service, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest companies by total CFPB complaints. This record: 14.

4 peers

Similar timely response rate

Nearest companies by CFPB 15-day timely-response %. This record: 57.1%.

4 peers

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Prime Business Service, LLC (57.1% timely; 7.1% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration