CFPB · Mid-pack CFPB posture
Primavera Financial, Inc.
17 CFPB complaints · 5 states · top issue Incorrect information on your report.
Primavera Financial, Inc. has 17 consumer complaints in the CFPB public database. Timely response is 76.5%; 5.9% closed with relief; top product Debt collection. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- 0% filings 2021 to 2026
CFPB relief outcome brief
CCDB company primavera-financial-inc
5.9% relief · 76.5% timely · 17 filings · Debt collection
Same-product relief peers
Nearest relief peer: Universal Account Servicing, LLC (5.9% relief)
Primavera Financial, Inc. closes 5.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Primavera Financial, Inc. scores strongest on timely response (59/100 percentile-benchmarked) and weakest on relief provided (28/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
28 / 100 percentile-benchmarked
5.9% of complaints closed with relief to the consumer
Timely response
59 / 100 percentile-benchmarked
76.5% of complaints answered inside the CFPB 15-day window
Closed with explanation
46 / 100 percentile-benchmarked
70.6% of complaints closed with an explanation to the consumer
How 17 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Primavera Financial, Inc. complaint mix by product
- Debt collection 8 47.1% – 0% relief
- Credit reporting, 4 23.5% – 0% relief
- Payday loan, 3 17.6% – 33% relief
- Credit reporting 1 5.9% – 0% relief
- Money transfer, 1 5.9% – 0% relief
How Primavera Financial, Inc.'s 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 8 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Payday loan, title loan, or personal loan | 3 |
| Credit reporting or other personal consumer reports | 1 |
| Money transfer, virtual currency, or money service | 1 |
Concentrated filing states for Primavera Financial, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 70.6% of this company's filings
Primavera Financial, Inc. complaints by year
Annual filing volume from the CFPB public database
- 2026
- 2
- 0% vs 2021
Top States
| State | Complaints |
|---|---|
| TX | 12 |
| SC | 2 |
| OK | 1 |
| CA | 1 |
| HI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 3 |
| Written notification about debt | 3 |
| Attempts to collect debt not owed | 2 |
| Problem when making payments | 2 |
| Took or threatened to take negative or legal action | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Unexpected or other fees | 1 |
| False statements or representation | 1 |
| Electronic communications | 1 |
| Getting the loan | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 2 | 100% |
| 2022 | 5 | 100% |
| 2023 | 3 | 100% |
| 2024 | 3 | 100% |
| 2025 | 2 | 0% |
| 2026 | 2 | 0% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about Primavera Financial, Inc.
Primavera Financial, Inc.'s 17 logged complaints stay concentrated: only 5 states show a filing. Only 35.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2021 through 2026-05-08.
Primavera Financial, Inc. answers 76.5% of complaints inside the CFPB's tracked window and closes 70.6% with a written explanation. 5.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Primavera Financial, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Primavera Financial, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 17.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 76.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Primavera Financial, Inc. (76.5% timely; 5.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture