CFPB · Single-product concentration
Premium Mortgage Corp
10 CFPB complaints · 100% in "Mortgage" · top issue Trouble during payment process.
Premium Mortgage Corp: 100% of 10 CFPB complaints sit in "Mortgage". Timely 80% · relief 20%. Allegations, not findings.
- Single-product concentration
- +200% filings 2016 to 2025
CFPB relief outcome brief
CCDB company premium-mortgage-corp
20% relief · 80% timely · 10 filings · Mortgage
Same-product relief peers
Nearest relief peer: Wells Fargo & Company (20.1% relief)
Premium Mortgage Corp closes 20% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Premium Mortgage Corp scores strongest on relief provided (93/100 percentile-benchmarked) and weakest on closed with explanation (63/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
93 / 100 percentile-benchmarked
20% of complaints closed with relief to the consumer
Timely response
65 / 100 percentile-benchmarked
80% of complaints answered inside the CFPB 15-day window
Closed with explanation
63 / 100 percentile-benchmarked
80% of complaints closed with an explanation to the consumer
Most of Premium Mortgage Corp's 10 filings include narrative text
60% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Premium Mortgage Corp complaint mix by product
- Mortgage 10 100.0% – 20% relief
How Premium Mortgage Corp's 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 10 |
Concentrated filing states for Premium Mortgage Corp
Top states by attributed CFPB complaint volume for this company
- Leading state
- NY
- 70% of this company's filings
Premium Mortgage Corp rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 3
- +200% vs 2016
Top States
| State | Complaints |
|---|---|
| NY | 7 |
| NC | 1 |
| PA | 1 |
| FL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 3 |
| Applying for a mortgage or refinancing an existing mortgage | 2 |
| Closing on a mortgage | 2 |
| Incorrect information on your report | 1 |
| Application, originator, mortgage broker | 1 |
| Loan servicing, payments, escrow account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 0% |
| 2017 | 1 | 100% |
| 2018 | 1 | 0% |
| 2020 | 1 | 100% |
| 2022 | 2 | 100% |
| 2024 | 1 | 100% |
| 2025 | 3 | 100% |
Source: CFPB Consumer Complaint Database
Premium Mortgage Corp filings cluster in one product
Premium Mortgage Corp's 10 logged complaints stay concentrated: only 4 states show a filing. 60% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2025-12-23.
Premium Mortgage Corp answers 80% of complaints inside the CFPB's tracked window and closes 80% with a written explanation. 20% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Premium Mortgage Corp.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Premium Mortgage Corp: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 10.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 80%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Premium Mortgage Corp (80% timely; 20% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration