Cash advance fee
196 consumer complaints across 22 companies
This page tracks consumer complaints about "Cash advance fee" filed with the CFPB. 196 complaints mention this issue across 22 companies. The most affected product category is "Credit card".
Companies with Most Complaints for This Issue
| # | Company | Complaints |
|---|---|---|
| 1 | Bank of America, National Association | 36 |
| 2 | Capital One Financial Corporation | 34 |
| 3 | Citibank, N.a. | 28 |
| 4 | JPMorgan Chase & Co. | 27 |
| 5 | Wells Fargo & Company | 25 |
| 6 | Barclays Bank Delaware | 10 |
| 7 | Discover Bank | 5 |
| 8 | Synchrony Financial | 4 |
| 9 | U.S. Bancorp | 4 |
| 10 | TD Bank Us Holding Company | 3 |
| 11 | United Services Automobile Association | 3 |
| 12 | American Express Company | 3 |
| 13 | First National Bank of Omaha | 3 |
| 14 | PNC Bank N.A. | 2 |
| 15 | Fifth Third Financial Corporation | 2 |
| 16 | Continental Finance Company, LLC | 1 |
| 17 | CURO Intermediate Holdings | 1 |
| 18 | Navy Federal Credit Union | 1 |
| 19 | HSBC North America Holdings Inc. | 1 |
| 20 | First Niagara Financial Group, Inc. | 1 |
| 21 | Paypal Holdings, Inc | 1 |
| 22 | Commerce Bank | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the Data Says About "Cash advance fee" Complaints
The CFPB public record contains 196 consumer complaints tagged with the issue "Cash advance fee", distributed across 22 distinct companies that have been named as the respondent on at least one filing. With only 22 companies named, this pattern reads as concentrated rather than systemic, a small group of respondents accounts for the filings, so company-specific practices are the more likely driver than a category-wide structural issue.
The most common product category where "Cash advance fee" is raised is "Credit card". See our methodology for how CFPB complaint routing and product-issue pairings work.
How to read complaint data responsibly
The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Cash advance fee" reflects consumer perception, not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Cash advance fee", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional, this page is informational only.
Read our methodology - how this data is sourced, computed, and verified.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.