Total complaints
17
Filed since 2017
2026 data Public-data reference. official source
West Central Texas Collection Bureau
17 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
17 consumer complaints filed with the CFPB
This profile shows West Central Texas Collection Bureau's complaint history from CFPB public records. 17 consumers have filed complaints since 2017. The company has a 100% timely response rate and has provided relief in 0% of cases.
17
Total Complaints
100%
Timely Response
0%
Disputed
0%
Relief Provided
4
States Active
2017
Since
Timely response
100%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 100.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
West Central Texas Collection Bureau complaint mix by product
- Debt collection 14 82.4% – 0% relief
- Credit reporting 2 11.8% – 0% relief
- Credit reporting, 1 5.9% – 0% relief
How West Central Texas Collection Bureau's 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 14 |
| Credit reporting or other personal consumer reports | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 14 |
| CA | 1 |
| WA | 1 |
| FL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 7 |
| Written notification about debt | 4 |
| False statements or representation | 2 |
| Problem with a company's investigation into an existing problem | 1 |
| Improper use of your report | 1 |
| Incorrect information on your report | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 1 | 100% |
| 2018 | 2 | 100% |
| 2019 | 1 | 100% |
| 2020 | 2 | 100% |
| 2021 | 4 | 100% |
| 2022 | 1 | 100% |
| 2024 | 3 | 100% |
| 2025 | 3 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About West Central Texas Collection Bureau
West Central Texas Collection Bureau has accumulated 17 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 7 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2017, and the most recent logged activity is 2025-02-10, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, West Central Texas Collection Bureau reports a 100% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating West Central Texas Collection Bureau: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Consumer Guides
Learn more about your rights and how to interpret complaint data.
Related Data
Explore additional financial data about companies, lenders, and institutions on our partner portals.
PlainBankData
Bank financial data — deposits, assets, branches, and regulatory filings for FDIC-insured institutions.
PlainAdvisorCheck
Financial advisor records — SEC and FINRA registration, disclosures, and disciplinary history.
PlainCU
Credit union data — financial performance, membership, rates, and NCUA regulatory information.
PlainInsurer
Insurance company data — financial strength, complaint ratios, market share, and state licensing.
PlainLender
Mortgage lender data — HMDA loan originations, approval rates, interest rates, and lending patterns.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does West Central Texas Collection Bureau have?
West Central Texas Collection Bureau has received 17 consumer complaints filed with the Consumer Financial Protection Bureau.
Does West Central Texas Collection Bureau respond to complaints on time?
West Central Texas Collection Bureau has a 100% timely response rate to CFPB complaints.
What is the most common complaint about West Central Texas Collection Bureau?
The most common issue reported against West Central Texas Collection Bureau is "Attempts to collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
Related
