2026 data Public-data reference. official source

We Collect Inc

86 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

86 consumer complaints filed with the CFPB

This profile shows We Collect Inc's complaint history from CFPB public records. 86 consumers have filed complaints since 2013. The company has a 41.9% timely response rate and has provided relief in 2.3% of cases.

86
Total Complaints
41.9%
Timely Response
8.1%
Disputed
2.3%
Relief Provided
24
States Active
2013
Since

Total complaints

86

Filed since 2013

Timely response

41.9%

CFPB-tracked response window

Relief rate

2.3%

Closed with monetary or non-monetary relief

Timely response rate 41.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 2.3%
Industry median

Share closed with monetary or non-monetary relief.

We Collect Inc complaint mix by product

Total complaints: 86

We Collect Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 86 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 44 complaints (51.8%), resolution 4.5% Debt collection 51.8% Credit card: 17 complaints (20.0%), resolution 0.0% Credit card 20.0% Checking or: 11 complaints (12.9%), resolution 0.0% Checking or 12.9% Credit reporting: 8 complaints (9.4%), resolution 0.0% Credit reporting 9.4% Payday loan,: 3 complaints (3.5%), resolution 0.0% Credit reporting,: 1 complaints (1.2%), resolution 0.0% Consumer Loan: 1 complaints (1.2%), resolution 0.0%
  • Debt collection 44 51.8% 5% relief
  • Credit card 17 20.0% 0% relief
  • Checking or 11 12.9% 0% relief
  • Credit reporting 8 9.4% 0% relief
  • Payday loan, 3 3.5% 0% relief
  • Credit reporting, 1 1.2% 0% relief
  • Consumer Loan 1 1.2% 0% relief

How We Collect Inc's 86 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 44
Credit card 17
Checking or savings account 11
Credit reporting or other personal consumer reports 8
Payday loan, title loan, personal loan, or advance loan 3
Credit reporting, credit repair services, or other personal consumer reports 1
Consumer Loan 1
Prepaid card 1

Top States

State Complaints
OR 29
WA 11
TX 8
CA 7
MA 3
NY 2
TN 2
GA 2
OK 2
MD 2
SC 2
AZ 1
MO 1
FL 1
NH 1
NJ 1
ID 1
ME 1
KS 1
MN 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 11
Managing an account 9
Incorrect information on your report 8
Cont'd attempts collect debt not owed 8
False statements or representation 8
Written notification about debt 7
Closing your account 6
Problem with a purchase shown on your statement 5
Took or threatened to take negative or legal action 4
Disclosure verification of debt 3
Other features, terms, or problems 2
Advertising and marketing, including promotional offers 2
Closing an account 2
Improper contact or sharing of info 2
Fees or interest 1
Problems when you are unable to pay 1
Problem with customer service 1
Unexpected or other fees 1
Trouble using your card 1
Taking/threatening an illegal action 1

Yearly Trend

Year Complaints Timely
2013 1 100%
2014 1 100%
2015 6 100%
2016 6 100%
2017 6 100%
2018 5 100%
2019 3 66.7%
2020 2 0%
2021 4 0%
2022 3 66.7%
2023 2 100%
2024 2 100%
2025 19 15.8%
2026 26 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About We Collect Inc

We Collect Inc has accumulated 86 consumer complaints in the CFPB public database, with filings active across 24 U.S. states. Of those submissions, 22 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-25, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, We Collect Inc reports a 41.9% timely-response rate and has closed 47.7% of cases with a written explanation to the consumer. 2.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 8.1% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating We Collect Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does We Collect Inc have?

We Collect Inc has received 86 consumer complaints filed with the Consumer Financial Protection Bureau.

Does We Collect Inc respond to complaints on time?

We Collect Inc has a 41.9% timely response rate to CFPB complaints.

What is the most common complaint about We Collect Inc?

The most common issue reported against We Collect Inc is "Attempts to collect debt not owed" in the "Debt collection" product category.

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