Total complaints
86
Filed since 2013
86 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
86 consumer complaints filed with the CFPB
This profile shows We Collect Inc's complaint history from CFPB public records. 86 consumers have filed complaints since 2013. The company has a 41.9% timely response rate and has provided relief in 2.3% of cases.
Total complaints
86
Filed since 2013
Timely response
41.9%
CFPB-tracked response window
Relief rate
2.3%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How We Collect Inc's 86 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 44 |
| Credit card | 17 |
| Checking or savings account | 11 |
| Credit reporting or other personal consumer reports | 8 |
| Payday loan, title loan, personal loan, or advance loan | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Consumer Loan | 1 |
| Prepaid card | 1 |
| State | Complaints |
|---|---|
| OR | 29 |
| WA | 11 |
| TX | 8 |
| CA | 7 |
| MA | 3 |
| NY | 2 |
| TN | 2 |
| GA | 2 |
| OK | 2 |
| MD | 2 |
| SC | 2 |
| AZ | 1 |
| MO | 1 |
| FL | 1 |
| NH | 1 |
| NJ | 1 |
| ID | 1 |
| ME | 1 |
| KS | 1 |
| MN | 1 |
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 11 |
| Managing an account | 9 |
| Incorrect information on your report | 8 |
| Cont'd attempts collect debt not owed | 8 |
| False statements or representation | 8 |
| Written notification about debt | 7 |
| Closing your account | 6 |
| Problem with a purchase shown on your statement | 5 |
| Took or threatened to take negative or legal action | 4 |
| Disclosure verification of debt | 3 |
| Other features, terms, or problems | 2 |
| Advertising and marketing, including promotional offers | 2 |
| Closing an account | 2 |
| Improper contact or sharing of info | 2 |
| Fees or interest | 1 |
| Problems when you are unable to pay | 1 |
| Problem with customer service | 1 |
| Unexpected or other fees | 1 |
| Trouble using your card | 1 |
| Taking/threatening an illegal action | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2014 | 1 | 100% |
| 2015 | 6 | 100% |
| 2016 | 6 | 100% |
| 2017 | 6 | 100% |
| 2018 | 5 | 100% |
| 2019 | 3 | 66.7% |
| 2020 | 2 | 0% |
| 2021 | 4 | 0% |
| 2022 | 3 | 66.7% |
| 2023 | 2 | 100% |
| 2024 | 2 | 100% |
| 2025 | 19 | 15.8% |
| 2026 | 26 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
We Collect Inc has accumulated 86 consumer complaints in the CFPB public database, with filings active across 24 U.S. states. Of those submissions, 22 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-25, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, We Collect Inc reports a 41.9% timely-response rate and has closed 47.7% of cases with a written explanation to the consumer. 2.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 8.1% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating We Collect Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
We Collect Inc has received 86 consumer complaints filed with the Consumer Financial Protection Bureau.
We Collect Inc has a 41.9% timely response rate to CFPB complaints.
The most common issue reported against We Collect Inc is "Attempts to collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.