CFPB · Single-product concentration

Web Source Market LLC/DBA Collection Shield 360

5 CFPB complaints · 100% in "Credit reporting, credit repair services, or other personal consumer reports" · top issue Problem with customer service.

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5 CFPB complaints

Web Source Market LLC/DBA Collection Shield 360: 100% of 5 CFPB complaints sit in "Credit reporting, credit repair services, or other personal consumer reports". Timely 100% · relief 60%. Allegations, not findings.

  • Single-product concentration
  • -50% filings 2017 to 2021

CFPB relief outcome brief

CCDB company web-source-market-llc-dba-collection-shield-360

60% relief · 100% timely · 5 filings · Credit reporting, credit repair services, or other personal consumer reports

Same-product relief peers

Nearest relief peer: Accurate Background (39.8% relief)

Web Source Market LLC/DBACollection Shield 360 (this)60%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Web Source Market LLC/DBA Collection Shield 360 and nearest filing-volume peers

Web Source Market LLC/DBA Collection Shield 360 closes 60% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Web Source Market LLC/DBA Collection Shield 360 has 5 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 60.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Web Source Market LLC/DBA Collection Shield 360 complaint mix by product

Total complaints: 5

Web Source Market LLC/DBA Collection Shield 360 complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 5 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting,: 5 complaints (100.0%), resolution 60.0% Credit reporting, 100.0%
  • Credit reporting, 5 100.0% – 60% relief

How Web Source Market LLC/DBA Collection Shield 360's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting, credit repair services, or other personal consumer reports 5

Where Web Source Market LLC/DBA Collection Shield 360 complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TX
20% of this company's filings
TX1MI1FL1IL1NJ1

Web Source Market LLC/DBA Collection Shield 360 falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2021
1
-50% vs 2017
0.511.522.5 2017201920202021 1

Top States

State Complaints
TX 1
MI 1
FL 1
IL 1
NJ 1

Top Issues

Issue Complaints
Problem with customer service 4
Fraud or scam 1

Yearly Trend

Year Complaints Timely
2017 2 100%
2019 1 100%
2020 1 100%
2021 1 100%

Source: CFPB Consumer Complaint Database

Web Source Market LLC/DBA Collection Shield 360 filings cluster in one product

Web Source Market LLC/DBA Collection Shield 360's 5 logged complaints stay concentrated: only 5 states show a filing. 80% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2021-06-14.

Web Source Market LLC/DBA Collection Shield 360 answers 100% of complaints inside the CFPB's tracked window and closes 40% with a written explanation. 60% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Problem with customer service."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Web Source Market LLC/DBA Collection Shield 360.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Web Source Market LLC/DBA Collection Shield 360: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest companies by total CFPB complaints. This record: 5.

4 peers

Similar timely response rate

Nearest companies by CFPB 15-day timely-response %. This record: 100%.

4 peers

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Web Source Market LLC/DBA Collection Shield 360 (100% timely; 60% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration