Wesbanco Bank, Inc.
184 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Wesbanco Bank, Inc. complaint mix by product
- Checking or 105 59.0% – 5% relief
- Mortgage 38 21.3% – 5% relief
- Money transfer, 11 6.2% – 0% relief
- Credit reporting 9 5.1% – 11% relief
- Vehicle loan 7 3.9% – 0% relief
- Credit reporting, 5 2.8% – 0% relief
- Debt collection 3 1.7% – 0% relief
How Wesbanco Bank, Inc.'s 184 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 105 |
| Mortgage | 38 |
| Money transfer, virtual currency, or money service | 11 |
| Credit reporting or other personal consumer reports | 9 |
| Vehicle loan or lease | 7 |
| Credit reporting, credit repair services, or other personal consumer reports | 5 |
| Debt collection | 3 |
| Credit card | 2 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Payday loan, title loan, or personal loan | 1 |
| Credit card or prepaid card | 1 |
Top States
| State | Complaints |
|---|---|
| OH | 60 |
| PA | 29 |
| MD | 27 |
| WV | 23 |
| KY | 22 |
| IN | 3 |
| FL | 3 |
| NJ | 3 |
| WA | 2 |
| MI | 2 |
| GA | 1 |
| CT | 1 |
| DC | 1 |
| AZ | 1 |
| WY | 1 |
| CA | 1 |
| MN | 1 |
| NC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 67 |
| Trouble during payment process | 22 |
| Closing an account | 12 |
| Incorrect information on your report | 12 |
| Opening an account | 10 |
| Problem caused by your funds being low | 10 |
| Problem with a lender or other company charging your account | 5 |
| Closing on a mortgage | 5 |
| Applying for a mortgage or refinancing an existing mortgage | 4 |
| Improper use of your report | 3 |
| Managing the loan or lease | 3 |
| Problem with a company's investigation into an existing problem | 3 |
| Fraud or scam | 3 |
| Charged fees or interest you didn't expect | 2 |
| Problem with fraud alerts or security freezes | 2 |
| Other transaction problem | 2 |
| Problems at the end of the loan or lease | 2 |
| Struggling to pay mortgage | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Money was not available when promised | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 1 | 100% |
| 2019 | 17 | 82.4% |
| 2020 | 7 | 100% |
| 2021 | 32 | 100% |
| 2022 | 20 | 100% |
| 2023 | 20 | 85% |
| 2024 | 26 | 88.5% |
| 2025 | 48 | 91.7% |
| 2026 | 13 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Wesbanco Bank, Inc.
Wesbanco Bank, Inc.'s 184 logged complaints stay concentrated: only 18 states show a filing on record. 42.9% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2018 through 2026-06-08.
Wesbanco Bank, Inc. answers 92.9% of complaints inside the CFPB's tracked window and closes 95.7% with a written explanation. 4.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Wesbanco Bank, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Wesbanco Bank, Inc. have?
184, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Wesbanco Bank, Inc. respond to complaints on time?
92.9% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Wesbanco Bank, Inc.?
"Managing an account", filed under the "Checking or savings account" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.