CFPB · Single-product concentration
Webcollex, LLC
359 CFPB complaints · 80.5% in "Debt collection" · top issue Attempts to collect debt not owed.
Webcollex, LLC: 80.5% of 359 CFPB complaints sit in "Debt collection". Timely 87.5% · relief 0.3%. Allegations, not findings.
- Single-product concentration
- +14.3% filings 2013 to 2026
CFPB relief outcome brief
CCDB company webcollex-llc
0.3% relief · 87.5% timely · 359 filings · Debt collection
Same-product relief peers
Nearest relief peer: Populus Financial Group, Inc. (F/K/A Ace Cash Express) (0.3% relief)
Webcollex, LLC closes 0.3% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Webcollex, LLC scores strongest on timely response (78/100 percentile-benchmarked) and weakest on relief provided (1/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
1 / 100 percentile-benchmarked
0.3% of complaints closed with relief to the consumer
Timely response
78 / 100 percentile-benchmarked
87.5% of complaints answered inside the CFPB 15-day window
Closed with explanation
70 / 100 percentile-benchmarked
83.8% of complaints closed with an explanation to the consumer
Most of Webcollex, LLC's 359 filings include narrative text
43.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Webcollex, LLC complaint mix by product
- Debt collection 289 81.0% – 0% relief
- Credit reporting, 43 12.0% – 0% relief
- Credit reporting 19 5.3% – 0% relief
- Credit card 2 0.6% – 0% relief
- Credit card 2 0.6% – 0% relief
- Debt or 1 0.3% – 0% relief
- Payday loan, 1 0.3% – 0% relief
How Webcollex, LLC's 359 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 289 |
| Credit reporting, credit repair services, or other personal consumer reports | 43 |
| Credit reporting or other personal consumer reports | 19 |
| Credit card | 2 |
| Credit card or prepaid card | 2 |
| Debt or credit management | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Consumer Loan | 1 |
| Payday loan, title loan, or personal loan | 1 |
Where Webcollex, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 13.6% of this company's filings
Webcollex, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 8
- +14.3% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 49 |
| CA | 43 |
| FL | 41 |
| GA | 22 |
| NY | 19 |
| PA | 17 |
| IL | 13 |
| NC | 12 |
| MD | 12 |
| NV | 11 |
| VA | 10 |
| NJ | 10 |
| OH | 9 |
| AZ | 8 |
| MN | 7 |
| TN | 6 |
| MI | 6 |
| MO | 5 |
| LA | 5 |
| WA | 5 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 92 |
| Written notification about debt | 55 |
| Communication tactics | 53 |
| Incorrect information on your report | 41 |
| False statements or representation | 21 |
| Took or threatened to take negative or legal action | 17 |
| Cont'd attempts collect debt not owed | 15 |
| Improper contact or sharing of info | 13 |
| Improper use of your report | 11 |
| Disclosure verification of debt | 11 |
| Threatened to contact someone or share information improperly | 10 |
| Problem with a credit reporting company's investigation into an existing problem | 8 |
| Credit monitoring or identity theft protection services | 3 |
| Problem with a company's investigation into an existing problem | 3 |
| Taking/threatening an illegal action | 2 |
| Confusing or misleading advertising or marketing | 1 |
| Problem with fraud alerts or security freezes | 1 |
| Managing the loan or lease | 1 |
| Struggling to pay your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 7 | 85.7% |
| 2014 | 23 | 100% |
| 2015 | 15 | 80% |
| 2016 | 7 | 85.7% |
| 2017 | 13 | 84.6% |
| 2018 | 14 | 100% |
| 2019 | 38 | 100% |
| 2020 | 66 | 100% |
| 2021 | 48 | 100% |
| 2022 | 52 | 100% |
| 2023 | 33 | 100% |
| 2024 | 15 | 33.3% |
| 2025 | 20 | 0% |
| 2026 | 8 | 0% |
Source: CFPB Consumer Complaint Database
Webcollex, LLC filings cluster in one product
Webcollex, LLC's 359 logged complaints stay concentrated: only 39 states show a filing. 43.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-05-07.
Webcollex, LLC answers 87.5% of complaints inside the CFPB's tracked window and closes 83.8% with a written explanation. 0.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Webcollex, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Webcollex, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 359.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 87.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Webcollex, LLC (87.5% timely; 0.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration