2026 data Public-data reference. official source

Webcollex, LLC

312 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

312 consumer complaints filed with the CFPB

This profile shows Webcollex, LLC's complaint history from CFPB public records. 312 consumers have filed complaints since 2013. The company has a 88.5% timely response rate and has provided relief in 0.3% of cases.

312
Total Complaints
88.5%
Timely Response
4.2%
Disputed
0.3%
Relief Provided
38
States Active
2013
Since

Total complaints

312

Filed since 2013

Timely response

88.5%

CFPB-tracked response window

Relief rate

0.3%

Closed with monetary or non-monetary relief

Timely response rate 88.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.3%
Industry median

Share closed with monetary or non-monetary relief.

Webcollex, LLC complaint mix by product

Total complaints: 312

Webcollex, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 312 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 254 complaints (81.9%), resolution 0.4% Debt collection 81.9% Credit reporting,: 38 complaints (12.3%), resolution 0.0% Credit reporting, 12.3% Credit reporting: 12 complaints (3.9%), resolution 0.0% Credit card: 2 complaints (0.6%), resolution 0.0% Credit card: 2 complaints (0.6%), resolution 0.0% Payday loan,: 1 complaints (0.3%), resolution 0.0% Payday loan,: 1 complaints (0.3%), resolution 0.0%
  • Debt collection 254 81.9% 0% relief
  • Credit reporting, 38 12.3% 0% relief
  • Credit reporting 12 3.9% 0% relief
  • Credit card 2 0.6% 0% relief
  • Credit card 2 0.6% 0% relief
  • Payday loan, 1 0.3% 0% relief
  • Payday loan, 1 0.3% 0% relief

How Webcollex, LLC's 312 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 254
Credit reporting, credit repair services, or other personal consumer reports 38
Credit reporting or other personal consumer reports 12
Credit card 2
Credit card or prepaid card 2
Payday loan, title loan, or personal loan 1
Payday loan, title loan, personal loan, or advance loan 1
Debt or credit management 1
Consumer Loan 1

Top States

State Complaints
TX 40
CA 38
FL 35
GA 19
NY 16
PA 15
IL 11
MD 11
NC 11
NV 10
VA 10
NJ 9
OH 8
MI 6
TN 6
AZ 6
MN 6
LA 5
MA 5
MO 4

Top Issues

Issue Complaints
Attempts to collect debt not owed 72
Communication tactics 51
Written notification about debt 49
Incorrect information on your report 34
False statements or representation 19
Took or threatened to take negative or legal action 15
Cont'd attempts collect debt not owed 14
Improper contact or sharing of info 13
Improper use of your report 11
Disclosure verification of debt 11
Threatened to contact someone or share information improperly 8
Problem with a credit reporting company's investigation into an existing problem 7
Credit monitoring or identity theft protection services 3
Taking/threatening an illegal action 2
Struggling to pay your loan 1
Confusing or misleading advertising or marketing 1
Managing the loan or lease 1

Yearly Trend

Year Complaints Timely
2013 7 85.7%
2014 23 100%
2015 14 85.7%
2016 7 85.7%
2017 12 83.3%
2018 13 100%
2019 32 100%
2020 55 100%
2021 41 100%
2022 46 100%
2023 27 100%
2024 12 41.7%
2025 19 0%
2026 4 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Webcollex, LLC

Webcollex, LLC has accumulated 312 consumer complaints in the CFPB public database, with filings active across 38 U.S. states. Of those submissions, 111 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-16, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Webcollex, LLC reports a 88.5% timely-response rate and has closed 84% of cases with a written explanation to the consumer. 0.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 4.2% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Webcollex, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Webcollex, LLC have?

Webcollex, LLC has received 312 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Webcollex, LLC respond to complaints on time?

Webcollex, LLC has a 88.5% timely response rate to CFPB complaints.

What is the most common complaint about Webcollex, LLC?

The most common issue reported against Webcollex, LLC is "Attempts to collect debt not owed" in the "Debt collection" product category.

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