Webcollex, LLC
359 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Webcollex, LLC complaint mix by product
- Debt collection 289 81.0% – 0% relief
- Credit reporting, 43 12.0% – 0% relief
- Credit reporting 19 5.3% – 0% relief
- Credit card 2 0.6% – 0% relief
- Credit card 2 0.6% – 0% relief
- Debt or 1 0.3% – 0% relief
- Payday loan, 1 0.3% – 0% relief
How Webcollex, LLC's 359 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 289 |
| Credit reporting, credit repair services, or other personal consumer reports | 43 |
| Credit reporting or other personal consumer reports | 19 |
| Credit card | 2 |
| Credit card or prepaid card | 2 |
| Debt or credit management | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Consumer Loan | 1 |
| Payday loan, title loan, or personal loan | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 49 |
| CA | 43 |
| FL | 41 |
| GA | 22 |
| NY | 19 |
| PA | 17 |
| IL | 13 |
| NC | 12 |
| MD | 12 |
| NV | 11 |
| VA | 10 |
| NJ | 10 |
| OH | 9 |
| AZ | 8 |
| MN | 7 |
| TN | 6 |
| MI | 6 |
| MO | 5 |
| LA | 5 |
| WA | 5 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 92 |
| Written notification about debt | 55 |
| Communication tactics | 53 |
| Incorrect information on your report | 41 |
| False statements or representation | 21 |
| Took or threatened to take negative or legal action | 17 |
| Cont'd attempts collect debt not owed | 15 |
| Improper contact or sharing of info | 13 |
| Improper use of your report | 11 |
| Disclosure verification of debt | 11 |
| Threatened to contact someone or share information improperly | 10 |
| Problem with a credit reporting company's investigation into an existing problem | 8 |
| Credit monitoring or identity theft protection services | 3 |
| Problem with a company's investigation into an existing problem | 3 |
| Taking/threatening an illegal action | 2 |
| Confusing or misleading advertising or marketing | 1 |
| Problem with fraud alerts or security freezes | 1 |
| Managing the loan or lease | 1 |
| Struggling to pay your loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 7 | 85.7% |
| 2014 | 23 | 100% |
| 2015 | 15 | 80% |
| 2016 | 7 | 85.7% |
| 2017 | 13 | 84.6% |
| 2018 | 14 | 100% |
| 2019 | 38 | 100% |
| 2020 | 66 | 100% |
| 2021 | 48 | 100% |
| 2022 | 52 | 100% |
| 2023 | 33 | 100% |
| 2024 | 15 | 33.3% |
| 2025 | 20 | 0% |
| 2026 | 8 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Webcollex, LLC
Webcollex, LLC's 359 logged complaints stay concentrated: only 39 states show a filing on record. 43.5% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2026-05-07.
Webcollex, LLC answers 87.5% of complaints inside the CFPB's tracked window and closes 83.8% with a written explanation. 0.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Webcollex, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Webcollex, LLC have?
359, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Webcollex, LLC respond to complaints on time?
87.5% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Webcollex, LLC?
"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.