CFPB · Single-product concentration
Webull Pay Holdings (Us) Inc
17 CFPB complaints · 88.2% in "Money transfer, virtual currency, or money service" · top issue Other transaction problem.
Webull Pay Holdings (Us) Inc: 88.2% of 17 CFPB complaints sit in "Money transfer, virtual currency, or money service". Timely 100% · relief 5.9%. Allegations, not findings.
- Single-product concentration
- -60% filings 2024 to 2026
CFPB relief outcome brief
CCDB company webull-pay-holdings-us-inc
5.9% relief · 100% timely · 17 filings · Money transfer, virtual currency, or money service
Same-product relief peers
Nearest relief peer: Foris DAX, Inc. (5.4% relief)
Webull Pay Holdings (Us) Inc closes 5.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Webull Pay Holdings (Us) Inc scores strongest on timely response (100/100 percentile-benchmarked) and weakest on relief provided (28/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
28 / 100 percentile-benchmarked
5.9% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
89 / 100 percentile-benchmarked
94.1% of complaints closed with an explanation to the consumer
Most of Webull Pay Holdings (Us) Inc's 17 filings include narrative text
52.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Webull Pay Holdings (Us) Inc complaint mix by product
- Money transfer, 15 88.2% – 7% relief
- Checking or 2 11.8% – 0% relief
How Webull Pay Holdings (Us) Inc's 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 15 |
| Checking or savings account | 2 |
Where Webull Pay Holdings (Us) Inc complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 17.6% of this company's filings
Webull Pay Holdings (Us) Inc falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- -60% vs 2024
Top States
| State | Complaints |
|---|---|
| FL | 3 |
| VA | 2 |
| IA | 2 |
| NY | 2 |
| MI | 1 |
| CO | 1 |
| CA | 1 |
| GA | 1 |
| KY | 1 |
| SD | 1 |
| TX | 1 |
| MD | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Other transaction problem | 7 |
| Money was not available when promised | 4 |
| Managing an account | 2 |
| Other service problem | 2 |
| Overdraft, savings, or rewards features | 1 |
| Unauthorized transactions or other transaction problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 5 | 100% |
| 2025 | 10 | 100% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Webull Pay Holdings (Us) Inc filings cluster in one product
Webull Pay Holdings (Us) Inc's 17 logged complaints stay concentrated: only 12 states show a filing. 52.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2024 through 2026-05-31.
Webull Pay Holdings (Us) Inc answers 100% of complaints inside the CFPB's tracked window and closes 94.1% with a written explanation. 5.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Other transaction problem."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Webull Pay Holdings (Us) Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Webull Pay Holdings (Us) Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 17.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Webull Pay Holdings (Us) Inc (100% timely; 5.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration