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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
and 1681s-2 ( b ) requiring proper dispute investigation. 2
and 1681s-2 ( b ). 2
and 1681s-2 ( b ). Barclays Bank Delaware 's failure to maintain accurate credit reporting subjects Barclays Bank Delaware to civil liability 1
and 1681s-2 ( b ). Please see the attached letter for full details of my dispute.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,SC,29210,,Consent provided,Web,2025-07-18,Closed with explanation,Yes,N/A,14737423 1
and 1681s-2 ( b ).,,EQUIFAX 2
and 1681s-2 in how they are handling my disputes. 2
and 1681s-2 prohibits furnishing inaccurate information. 6
and 1692e of the Fair Credit Reporting Act ( FCRA ) and the Fair Debt Collection Practices Act ( FDCPA ) 1
and 1692f 1
and 1692f ( unfair practices in attempting to collect an unsubstantiated debt ). Additionally 1
and 1692f 2. Fair Credit Reporting Act ( FCRA ) - 15 U.S.C. 1681m and 1681s-2 3. Truth in Lending Act ( TILA ) - 15 U.S.C. 1601 et seq. 2
and 1692g ( b ). The reporting is inaccurate 2
and 1692g ( c ) 1
and 1692g. 3
and 1692k 2
and 1692k ; For punitive damages as allowed under applicable statutes ; For costs of litigation and attorney 's fees pursuant to 15 U.S.C. 1681n 1
and 1692k. 4
and 18 U.S.C. 894 regarding the trade line you are reporting under my name. 1
and 180-day delinquency codes and charge-off coding throughout XXXX and XXXX. The tradeline also includes narrative codes such as principal deferred/interest payment only. 1
and 1935 ; Trust Indenture Act of 1939 1
and 2 ) an e-mail showing that the device payment buyout was completed. Note that I never paid off the phone 1
and 2 ) the website was the problem I was calling about. 1
and 2 ) XXXX XXXX is going to close our credit cards despite the fact that we have never abused them 1
and 2 : Sallie Mae knew I was entering a XXXX degree XXXX years prior and never mentioned the XXXX policy ) 1
and 2 documents verifying that I was at work in XXXX XXXX 1
and 2 escrow shortage payments monthly 1
and 2 of the calls got hang up when the representative put me on hold. For the last call 1
and 2 passport sized photographs. Lastly 1
and 2. Corrected or removed from my credit reports if it continues to reflect inaccurate information. 1
and 2. I 1
and 2. My written consent or agreement to such transfer. 1
and 2. Stop reporting or attempting to collect on any account that can not be validated by XXXX or supported by proper documentation. 1
and 2. the XXXX statement submitted was delivered slightly rotated or slanted ( not aligned XXXX degrees after XXXX scanned the documents to email to XXXX ). I successfully contested item # XXXX by stating a scanner could easily skew orientation 1
and 2. We can not NOT modify because a loan in a delinquent status might and possibly likely be denied by the other departments of the lender. What options exist for me to recover from tragic life events and sell my home if the lender is unwilling to commit to the guidelines outlined by the VA and designed to protect military veterans like my wife and me? 1
and 20 days later 1
and 25 % of my income is about {$400.00} a month. The representative repeated that the garnishment was moving forward regardless of my situation. 1
and 28 CFR 36.202 prohibitions against discrimination on the basis of disability ) is another 1
and 29.99 % interest rate applies immediatley! These misrepresentations are a clear breach of our agreement and violate consumer protection laws.,,Bread Financial Holdings 1
and 3 ) Adding missed payments to maturity of loan and not due as a lump sum payment at the end of our forbearance. 1
and 3 ) Barclays via letter dated XX/XX/2023 1
and 3 ) have a huge delay in processing 1
and 3 ) I was not applying until I had all the required documentation gathered. 1
and 3 ) That the amount I now owe represents practically no progress on principal balance of my loan : whereas the amount of my original loan was {$81000.00} 1
and 3 ) The deferment amounts to a mortgage freeze '' 1
and 3 collection accounts 1
and 3 supposedly sent to me. 2 expedited 1
and 3. A full investigation including the original payment ledger and audit trail.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
and 3. Correct or delete inaccurate information. 1
and 3. Signature does not correspond to the one on the acknowledgment/XXXX submitted 4. The document has not been notarized according to the appropriate California Civil and/or Government Code. 1
and 3. Take steps to remove information about this account from my credit files. 4. Provide a statement certifying that this account is the result of identity theft. 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.