CFPB · Single-product concentration

Weichert Financial Services

77 CFPB complaints · 93.5% in "Mortgage" · top issue Loan servicing, payments, escrow account.

77 CFPB complaints

Weichert Financial Services: 93.5% of 77 CFPB complaints sit in "Mortgage". Timely 98.7% · relief 3.9%. Allegations, not findings.

  • Single-product concentration
  • -33.3% filings 2012 to 2026

CFPB relief outcome brief

CCDB company weichert-financial-services

3.9% relief · 98.7% timely · 77 filings · Mortgage

Nearest relief peer: Mortgage Lenders Investment Trading Corp (3.9% relief)

Weichert Financial Services(this)3.9%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Weichert Financial Services and nearest filing-volume peers

Weichert Financial Services closes 3.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Weichert Financial Services scores strongest on timely response (98/100 percentile-benchmarked) and weakest on relief provided (18/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

61 /100 grade C

Relief provided

18 / 100 percentile-benchmarked

3.9% of complaints closed with relief to the consumer

Timely response

98 / 100 percentile-benchmarked

98.7% of complaints answered inside the CFPB 15-day window

Closed with explanation

93 / 100 percentile-benchmarked

96.1% of complaints closed with an explanation to the consumer

How 77 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 98.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 3.9%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Weichert Financial Services complaint mix by product

Total complaints: 77

Weichert Financial Services complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 77 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 72 complaints (93.5%), resolution 4.2% Mortgage 93.5% Debt collection: 3 complaints (3.9%), resolution 0.0% Credit reporting,: 2 complaints (2.6%), resolution 0.0%
  • Mortgage 72 93.5% – 4% relief
  • Debt collection 3 3.9% – 0% relief
  • Credit reporting, 2 2.6% – 0% relief

How Weichert Financial Services's 77 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 72
Debt collection 3
Credit reporting, credit repair services, or other personal consumer reports 2

Concentrated filing states for Weichert Financial Services

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NJ
49.4% of this company's filings
NJ38PA10VA6MD5NY3AL3CA3DE2

Weichert Financial Services falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2026
2
-33.3% vs 2012
051015 20122014201620182020202220242026 2

Top States

State Complaints
NJ 38
PA 10
VA 6
MD 5
NY 3
AL 3
CA 3
DE 2
TX 1
WY 1
MA 1
FL 1
AR 1
ID 1
GA 1

Top Issues

Issue Complaints
Loan servicing, payments, escrow account 22
Trouble during payment process 20
Loan modification,collection,foreclosure 7
Application, originator, mortgage broker 6
Struggling to pay mortgage 5
Closing on a mortgage 4
Credit decision / Underwriting 3
Incorrect information on your report 3
Applying for a mortgage or refinancing an existing mortgage 2
Attempts to collect debt not owed 2
Communication tactics 1
Settlement process and costs 1
Problem with a credit reporting company's investigation into an existing problem 1

Yearly Trend

Year Complaints Timely
2012 3 100%
2013 14 92.9%
2014 4 100%
2015 6 100%
2016 10 100%
2017 2 100%
2018 4 100%
2019 1 100%
2020 11 100%
2021 6 100%
2022 4 100%
2023 3 100%
2024 3 100%
2025 4 100%
2026 2 100%

Source: CFPB Consumer Complaint Database

Weichert Financial Services filings cluster in one product

Weichert Financial Services's 77 logged complaints stay concentrated: only 15 states show a filing. Only 37.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2026-05-01.

Weichert Financial Services answers 98.7% of complaints inside the CFPB's tracked window and closes 96.1% with a written explanation. 3.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan servicing, payments, escrow account."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Weichert Financial Services.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Weichert Financial Services: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Weichert Financial Services (98.7% timely; 3.9% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration