CFPB · Single-product concentration

West Bay Recovery, Inc.

4 CFPB complaints · 100% in "Debt collection" · top issue Cont'd attempts collect debt not owed.

4 CFPB complaints

West Bay Recovery, Inc.: 100% of 4 CFPB complaints sit in "Debt collection". Timely 75% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • -50% filings 2013 to 2017

CFPB relief outcome brief

CCDB company west-bay-recovery-inc

0% relief · 75% timely · 4 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

West Bay Recovery, Inc.(this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among West Bay Recovery, Inc. and nearest filing-volume peers

West Bay Recovery, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

West Bay Recovery, Inc. has 4 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.

Subscribe (RSS)
Timely response rate 75.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

West Bay Recovery, Inc. complaint mix by product

Total complaints: 4

West Bay Recovery, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 4 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 4 complaints (100.0%), resolution 0.0% Debt collection 100.0%
  • Debt collection 4 100.0% – 0% relief

How West Bay Recovery, Inc.'s 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 4

West Bay Recovery, Inc. falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2017
1
-50% vs 2013
0.511.522.5 201320142017 1

Top States

State Complaints
RI 4

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 2
Communication tactics 1
Attempts to collect debt not owed 1

Yearly Trend

Year Complaints Timely
2013 2 100%
2014 1 100%
2017 1 0%

Source: CFPB Consumer Complaint Database

West Bay Recovery, Inc. filings cluster in one product

West Bay Recovery, Inc.'s 4 logged complaints stay concentrated: only 1 state shows a filing. Only 25% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2017-05-23.

West Bay Recovery, Inc. answers 75% of complaints inside the CFPB's tracked window and closes 75% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about West Bay Recovery, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for West Bay Recovery, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for West Bay Recovery, Inc. (75% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration