Total complaints
82
Filed since 2014
82 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
82 consumer complaints filed with the CFPB
This profile shows Wallace Management Company, LLC's complaint history from CFPB public records. 82 consumers have filed complaints since 2014. The company has a 92.7% timely response rate and has provided relief in 2.4% of cases.
Total complaints
82
Filed since 2014
Timely response
92.7%
CFPB-tracked response window
Relief rate
2.4%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Wallace Management Company, LLC's 82 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 26 |
| Debt collection | 22 |
| Payday loan, title loan, or personal loan | 17 |
| Credit reporting, credit repair services, or other personal consumer reports | 8 |
| Payday loan, title loan, personal loan, or advance loan | 5 |
| Consumer Loan | 2 |
| Student loan | 1 |
| Money transfer, virtual currency, or money service | 1 |
| State | Complaints |
|---|---|
| MO | 25 |
| OK | 16 |
| TX | 13 |
| AL | 8 |
| TN | 5 |
| NM | 4 |
| FL | 1 |
| NV | 1 |
| PA | 1 |
| AR | 1 |
| CA | 1 |
| UT | 1 |
| MD | 1 |
| IN | 1 |
| LA | 1 |
| Issue | Complaints |
|---|---|
| Improper use of your report | 22 |
| Struggling to pay your loan | 10 |
| Incorrect information on your report | 8 |
| Attempts to collect debt not owed | 6 |
| Problem with a company's investigation into an existing problem | 5 |
| False statements or representation | 5 |
| Took or threatened to take negative or legal action | 4 |
| Problem when making payments | 4 |
| Communication tactics | 3 |
| Problems when you are unable to pay | 2 |
| Charged fees or interest you didn't expect | 2 |
| Getting the loan | 2 |
| Threatened to contact someone or share information improperly | 2 |
| Disclosure verification of debt | 1 |
| Problem with the payoff process at the end of the loan | 1 |
| Dealing with your lender or servicer | 1 |
| Problem with fraud alerts or security freezes | 1 |
| Electronic communications | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Problem with customer service | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 2 | 0% |
| 2015 | 1 | 0% |
| 2017 | 5 | 100% |
| 2018 | 8 | 75% |
| 2019 | 4 | 100% |
| 2020 | 4 | 75% |
| 2021 | 7 | 100% |
| 2022 | 6 | 100% |
| 2023 | 5 | 100% |
| 2024 | 18 | 100% |
| 2025 | 16 | 100% |
| 2026 | 6 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Wallace Management Company, LLC has accumulated 82 consumer complaints in the CFPB public database, with filings active across 15 U.S. states. Of those submissions, 39 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-04-06, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Wallace Management Company, LLC reports a 92.7% timely-response rate and has closed 96.3% of cases with a written explanation to the consumer. 2.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Improper use of your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Wallace Management Company, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Wallace Management Company, LLC has received 82 consumer complaints filed with the Consumer Financial Protection Bureau.
Wallace Management Company, LLC has a 92.7% timely response rate to CFPB complaints.
The most common issue reported against Wallace Management Company, LLC is "Improper use of your report" in the "Credit reporting or other personal consumer reports" product category.
Read our methodology — how this data is sourced, computed, and verified.