CFPB · Single-product concentration

W.J. Bradley Mortgage Capital

26 CFPB complaints · 84.6% in "Mortgage" · top issue Loan servicing, payments, escrow account.

26 CFPB complaints

W.J. Bradley Mortgage Capital: 84.6% of 26 CFPB complaints sit in "Mortgage". Timely 61.5% · relief 11.5%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2012 to 2019

CFPB relief outcome brief

CCDB company w-j-bradley-mortgage-capital

11.5% relief · 61.5% timely · 26 filings · Mortgage

Nearest relief peer: Bok Financial Corp (11.4% relief)

W.J. Bradley Mortgage Capita…11.5%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among W.J. Bradley Mortgage Capital and nearest filing-volume peers

W.J. Bradley Mortgage Capital closes 11.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 26 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 61.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 11.5%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

W.J. Bradley Mortgage Capital complaint mix by product

Total complaints: 26

W.J. Bradley Mortgage Capital complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 26 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 22 complaints (84.6%), resolution 13.6% Mortgage 84.6% Debt collection: 3 complaints (11.5%), resolution 0.0% Debt collection 11.5% Credit reporting,: 1 complaints (3.8%), resolution 0.0%
  • Mortgage 22 84.6% 14% relief
  • Debt collection 3 11.5% 0% relief
  • Credit reporting, 1 3.8% 0% relief

How W.J. Bradley Mortgage Capital's 26 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 22
Debt collection 3
Credit reporting, credit repair services, or other personal consumer reports 1

Concentrated filing states for W.J. Bradley Mortgage Capital

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
50% of this company's filings
CA13NV4AZ4MN1UT1CO1FL1

W.J. Bradley Mortgage Capital complaints by year

Annual filing volume from the CFPB public database

Trend in view
2019
2
0% vs 2012
0246810 2012201320142015201620172019 2

Top States

State Complaints
CA 13
NV 4
AZ 4
MN 1
UT 1
CO 1
FL 1

Top Issues

Issue Complaints
Loan servicing, payments, escrow account 11
Settlement process and costs 5
Application, originator, mortgage broker 5
Written notification about debt 2
Communication tactics 1
Loan modification,collection,foreclosure 1
Incorrect information on your report 1

Yearly Trend

Year Complaints Timely
2012 2 0%
2013 8 75%
2014 6 100%
2015 3 100%
2016 4 25%
2017 1 0%
2019 2 0%

Source: CFPB Consumer Complaint Database

W.J. Bradley Mortgage Capital filings cluster in one product

W.J. Bradley Mortgage Capital's 26 logged complaints stay concentrated: only 7 states show a filing. Only 23.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2019-07-19.

W.J. Bradley Mortgage Capital answers 61.5% of complaints inside the CFPB's tracked window and closes 65.4% with a written explanation. 11.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan servicing, payments, escrow account."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about W.J. Bradley Mortgage Capital.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for W.J. Bradley Mortgage Capital: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for W.J. Bradley Mortgage Capital (61.5% timely; 11.5% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration