CFPB · Single-product concentration
Vital Solutions, Inc.
213 CFPB complaints · 92.5% in "Debt collection" · top issue Cont'd attempts collect debt not owed.
Vital Solutions, Inc.: 92.5% of 213 CFPB complaints sit in "Debt collection". Timely 91.5% · relief 0.5%. Allegations, not findings.
- Single-product concentration
- -81% filings 2013 to 2022
CFPB relief outcome brief
CCDB company vital-solutions-inc
0.5% relief · 91.5% timely · 213 filings · Debt collection
Same-product relief peers
Nearest relief peer: Enova International, Inc. (0.5% relief)
Vital Solutions, Inc. closes 0.5% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 213 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Vital Solutions, Inc. complaint mix by product
- Debt collection 197 92.5% – 1% relief
- Consumer Loan 7 3.3% – 0% relief
- Credit reporting, 6 2.8% – 0% relief
- Bank account 1 0.5% – 0% relief
- Credit card 1 0.5% – 0% relief
- Vehicle loan 1 0.5% – 0% relief
How Vital Solutions, Inc.'s 213 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 197 |
| Consumer Loan | 7 |
| Credit reporting, credit repair services, or other personal consumer reports | 6 |
| Bank account or service | 1 |
| Credit card | 1 |
| Vehicle loan or lease | 1 |
Where Vital Solutions, Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 12.7% of this company's filings
Vital Solutions, Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2022
- 4
- -81% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 27 |
| FL | 23 |
| NY | 22 |
| TX | 20 |
| NJ | 12 |
| GA | 9 |
| WA | 8 |
| IL | 8 |
| VA | 8 |
| MI | 6 |
| HI | 5 |
| MD | 5 |
| NC | 5 |
| SC | 4 |
| OH | 4 |
| MO | 4 |
| OR | 3 |
| TN | 3 |
| NE | 3 |
| PA | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 66 |
| Communication tactics | 56 |
| Attempts to collect debt not owed | 18 |
| Improper contact or sharing of info | 15 |
| False statements or representation | 13 |
| Written notification about debt | 13 |
| Disclosure verification of debt | 8 |
| Problems when you are unable to pay | 5 |
| Incorrect information on your report | 5 |
| Took or threatened to take negative or legal action | 4 |
| Taking/threatening an illegal action | 3 |
| Managing the loan or lease | 1 |
| Lender repossessed or sold the vehicle | 1 |
| Account opening, closing, or management | 1 |
| Billing disputes | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Improper use of your report | 1 |
| Problems at the end of the loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 21 | 100% |
| 2014 | 52 | 98.1% |
| 2015 | 21 | 100% |
| 2016 | 34 | 100% |
| 2017 | 23 | 100% |
| 2018 | 17 | 94.1% |
| 2019 | 18 | 94.4% |
| 2020 | 14 | 35.7% |
| 2021 | 9 | 44.4% |
| 2022 | 4 | 75% |
Source: CFPB Consumer Complaint Database
Vital Solutions, Inc. filings cluster in one product
Vital Solutions, Inc.'s 213 logged complaints stay concentrated: only 39 states show a filing. Only 31% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2022-07-08.
Vital Solutions, Inc. answers 91.5% of complaints inside the CFPB's tracked window and closes 99.1% with a written explanation. 0.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Vital Solutions, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Vital Solutions, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 213.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 91.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Vital Solutions, Inc. (91.5% timely; 0.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration