Vital Solutions, Inc.
213 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Vital Solutions, Inc. complaint mix by product
- Debt collection 197 92.5% – 1% relief
- Consumer Loan 7 3.3% – 0% relief
- Credit reporting, 6 2.8% – 0% relief
- Bank account 1 0.5% – 0% relief
- Credit card 1 0.5% – 0% relief
- Vehicle loan 1 0.5% – 0% relief
How Vital Solutions, Inc.'s 213 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 197 |
| Consumer Loan | 7 |
| Credit reporting, credit repair services, or other personal consumer reports | 6 |
| Bank account or service | 1 |
| Credit card | 1 |
| Vehicle loan or lease | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 27 |
| FL | 23 |
| NY | 22 |
| TX | 20 |
| NJ | 12 |
| GA | 9 |
| WA | 8 |
| IL | 8 |
| VA | 8 |
| MI | 6 |
| HI | 5 |
| MD | 5 |
| NC | 5 |
| SC | 4 |
| OH | 4 |
| MO | 4 |
| OR | 3 |
| TN | 3 |
| NE | 3 |
| PA | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 66 |
| Communication tactics | 56 |
| Attempts to collect debt not owed | 18 |
| Improper contact or sharing of info | 15 |
| False statements or representation | 13 |
| Written notification about debt | 13 |
| Disclosure verification of debt | 8 |
| Problems when you are unable to pay | 5 |
| Incorrect information on your report | 5 |
| Took or threatened to take negative or legal action | 4 |
| Taking/threatening an illegal action | 3 |
| Managing the loan or lease | 1 |
| Lender repossessed or sold the vehicle | 1 |
| Account opening, closing, or management | 1 |
| Billing disputes | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Improper use of your report | 1 |
| Problems at the end of the loan or lease | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 21 | 100% |
| 2014 | 52 | 98.1% |
| 2015 | 21 | 100% |
| 2016 | 34 | 100% |
| 2017 | 23 | 100% |
| 2018 | 17 | 94.1% |
| 2019 | 18 | 94.4% |
| 2020 | 14 | 35.7% |
| 2021 | 9 | 44.4% |
| 2022 | 4 | 75% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Vital Solutions, Inc.
Vital Solutions, Inc.'s 213 logged complaints stay concentrated: only 39 states show a filing on record. Only 31% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2013 through 2022-07-08.
Vital Solutions, Inc. answers 91.5% of complaints inside the CFPB's tracked window and closes 99.1% with a written explanation. 0.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Vital Solutions, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Vital Solutions, Inc. have?
213, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Vital Solutions, Inc. respond to complaints on time?
91.5% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Vital Solutions, Inc.?
"Cont'd attempts collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.