CFPB · Narrative-heavy record
VNU Group, LLC
13 CFPB complaints · 46.2% with narratives · top issue Cont'd attempts collect debt not owed.
VNU Group, LLC: 46.2% of 13 filings include consumer narratives. Timely 76.9% · relief 7.7% · top product Debt collection. Allegations, not findings.
- Narrative-heavy record
- -80% filings 2016 to 2026
CFPB relief outcome brief
CCDB company vnu-group-llc
7.7% relief · 76.9% timely · 13 filings · Debt collection
Same-product relief peers
Nearest relief peer: Acima Credit, LLC (7.7% relief)
VNU Group, LLC closes 7.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of VNU Group, LLC's 13 filings include narrative text
46.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
VNU Group, LLC complaint mix by product
- Debt collection 9 69.2% – 0% relief
- Consumer Loan 4 30.8% – 25% relief
How VNU Group, LLC's 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 9 |
| Consumer Loan | 4 |
Where VNU Group, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 38.5% of this company's filings
VNU Group, LLC falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -80% vs 2016
Top States
| State | Complaints |
|---|---|
| CA | 5 |
| IA | 1 |
| PA | 1 |
| TX | 1 |
| GA | 1 |
| NC | 1 |
| AZ | 1 |
| IL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Cont'd attempts collect debt not owed | 6 |
| Taking out the loan or lease | 2 |
| Managing the loan or lease | 2 |
| Took or threatened to take negative or legal action | 1 |
| Written notification about debt | 1 |
| Attempts to collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 5 | 80% |
| 2017 | 6 | 100% |
| 2025 | 1 | 0% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
VNU Group, LLC's narrative-rich complaint ledger
VNU Group, LLC's 13 logged complaints stay concentrated: only 8 states show a filing. 46.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-01-30.
VNU Group, LLC answers 76.9% of complaints inside the CFPB's tracked window and closes 76.9% with a written explanation. 7.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about VNU Group, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for VNU Group, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 13.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 76.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for VNU Group, LLC (76.9% timely; 7.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record