CFPB · Single-product concentration
Waterfall Revenue Group
223 CFPB complaints · 85.7% in "Debt collection" · top issue Attempts to collect debt not owed.
Waterfall Revenue Group: 85.7% of 223 CFPB complaints sit in "Debt collection". Timely 73.5% · relief 0.9%. Allegations, not findings.
- Single-product concentration
- +250% filings 2013 to 2026
CFPB relief outcome brief
CCDB company waterfall-revenue-group
0.9% relief · 73.5% timely · 223 filings · Debt collection
Same-product relief peers
Nearest relief peer: Sunrise Credit Services, Inc (0.9% relief)
Waterfall Revenue Group closes 0.9% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 223 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Waterfall Revenue Group complaint mix by product
- Debt collection 191 85.7% – 1% relief
- Credit reporting, 25 11.2% – 0% relief
- Credit reporting 6 2.7% – 0% relief
- Credit reporting 1 0.4% – 0% relief
How Waterfall Revenue Group's 223 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 191 |
| Credit reporting, credit repair services, or other personal consumer reports | 25 |
| Credit reporting or other personal consumer reports | 6 |
| Credit reporting | 1 |
Concentrated filing states for Waterfall Revenue Group
Top states by attributed CFPB complaint volume for this company
- Leading state
- NJ
- 43.9% of this company's filings
Waterfall Revenue Group rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 7
- +250% vs 2013
Top States
| State | Complaints |
|---|---|
| NJ | 98 |
| DE | 43 |
| FL | 13 |
| PA | 12 |
| MD | 7 |
| NC | 6 |
| NY | 6 |
| VA | 6 |
| GA | 5 |
| OH | 5 |
| TX | 5 |
| CO | 2 |
| IL | 2 |
| OR | 2 |
| PR | 2 |
| CA | 2 |
| SC | 2 |
| MA | 1 |
| AL | 1 |
| CT | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 67 |
| Written notification about debt | 42 |
| Cont'd attempts collect debt not owed | 24 |
| False statements or representation | 21 |
| Incorrect information on your report | 19 |
| Disclosure verification of debt | 13 |
| Communication tactics | 12 |
| Took or threatened to take negative or legal action | 10 |
| Problem with a credit reporting company's investigation into an existing problem | 7 |
| Improper use of your report | 3 |
| Problem with a company's investigation into an existing problem | 2 |
| Improper use of my credit report | 1 |
| Taking/threatening an illegal action | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 50% |
| 2014 | 11 | 100% |
| 2015 | 12 | 100% |
| 2016 | 19 | 78.9% |
| 2017 | 18 | 100% |
| 2018 | 22 | 100% |
| 2019 | 9 | 88.9% |
| 2020 | 18 | 61.1% |
| 2021 | 28 | 78.6% |
| 2022 | 29 | 62.1% |
| 2023 | 16 | 25% |
| 2024 | 20 | 50% |
| 2025 | 12 | 58.3% |
| 2026 | 7 | 71.4% |
Source: CFPB Consumer Complaint Database
Waterfall Revenue Group filings cluster in one product
Waterfall Revenue Group's 223 logged complaints stay concentrated: only 20 states show a filing. Only 39.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-05-14.
Waterfall Revenue Group answers 73.5% of complaints inside the CFPB's tracked window and closes 98.2% with a written explanation. 0.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Waterfall Revenue Group.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Waterfall Revenue Group: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 223.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 73.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Waterfall Revenue Group (73.5% timely; 0.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration