CFPB · Coded-category record

Vision One Mortgage

2 CFPB complaints · mostly coded fields (0% narrative) · top issue Struggling to pay mortgage.

2 CFPB complaints

Vision One Mortgage: only 0% of 2 filings carry narrative text, mostly coded fields. Timely 100% · relief 50%. Allegations, not findings.

  • Coded-category record
  • 0% filings 2025 to 2025

CFPB relief outcome brief

CCDB company vision-one-mortgage

50% relief · 100% timely · 2 filings · Mortgage

Nearest relief peer: Acra Intermediate Holdings, LLC (47% relief)

Vision One Mortgage (this)50%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Vision One Mortgage and nearest filing-volume peers

Vision One Mortgage closes 50% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Subscribe (RSS)
Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 50.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Vision One Mortgage complaint mix by product

Total complaints: 2

Vision One Mortgage complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 1 complaints (50.0%), resolution 0.0% Mortgage 50.0% Money transfer,: 1 complaints (50.0%), resolution 100.0% Money transfer, 50.0%
  • Mortgage 1 50.0% 0% relief
  • Money transfer, 1 50.0% 100% relief

How Vision One Mortgage's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 1
Money transfer, virtual currency, or money service 1

Top States

State Complaints
CA 2

Top Issues

Issue Complaints
Struggling to pay mortgage 1
Fraud or scam 1

Yearly Trend

Year Complaints Timely
2025 2 100%

Source: CFPB Consumer Complaint Database

Vision One Mortgage's coded-category complaint ledger

Vision One Mortgage's 2 logged complaints stay concentrated: only 1 state shows a filing. Only 0% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2025 through 2025-09-06.

Vision One Mortgage answers 100% of complaints inside the CFPB's tracked window and closes 50% with a written explanation. 50% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Struggling to pay mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Vision One Mortgage.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Vision One Mortgage: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Vision One Mortgage (100% timely; 50% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Coded-category record