2026 data Public-data reference. official source

Companies: C

Companies starting with C that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

4.3K companies starting with "C"

Showing 901–950 of 4.3K

Company Complaints
cause they are a bank and aren't supposed to just lose all the wire transfers and deposits. all these banks 1
cause they are not valid and not authorized. 1
cause unecessary delay 3
caused a great deal of hardship not having funds when needed 1
caused by a computer glitch 1
caused by the monthly service charge 1
caused by their mistake 1
caused by their relentless act of deception.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,USForex Inc.,CA,94560,,Consent provided,Web,2021-06-28,Closed with explanation,Yes,N/A,4495182 1
caused by unsafe window AC units costing {$1400.00} monthly 1
caused considerable damage. Should these false late payments not be resolved immediately I will more aggressively make it my mission to do massive social media and online campaign to bring forth thousands of other Shellpoint mortgage customers for a class action lawsuit and complaints to banking commissioner.,Company believes the complaint provided an opportunity to answer consumer's questions,Shellpoint Partners 1
caused considerable damage. Should these false late payments not be resolved immediately I will more aggressively make it my mission to do massive social media and online campaign to bring forth thousands of other XXXX mortgage customers for a class action lawsuit and complaints to banking commissioner.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CT,062XX,Servicemember,Consent provided,Web,2022-04-03,Closed with explanation,Yes,N/A,5400600 1
caused considerable damage. Should these false late payments not be resolved immediately I will more aggressively make it my mission to do massive social media and online campaign to bring forth thousands of other XXXX mortgage customers for a class action lawsuit and complaints to banking commissioner.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,CT,062XX,Servicemember,Consent provided,Web,2022-04-03,Closed with explanation,Yes,N/A,5400601 1
caused delays for the refinance 1
caused emotional distress 8
caused her life to be shorter than it would have been with the credit that I deserve. 1
caused me financial loses in money and in credit history. Additionally 1
caused me to go into default last month. PHH Mortgage is the Server and XXXX XXXX is the Mortgage. Please read below in detail what happened My name is XXXX XXXX XXXX 1
caused me. 1
caused my accounts to violate terms 1
caused them to restart our file 1
caused undue stress that adversely affected my health and well being.There is nothing left for me now. And to add insult to injury 1
caused unnecessary stress 2
causes another {$35.00} Overdraft Fee!!! This is the cascading power failure scenario 1
causes ongoing financial and reputational harm 1
causes real damages and completely unacceptable. I demand Chase bank changes their business practices by having representatives on call 24/7 1
causes significant injury to a consumer 's credit files. Moreover 1
causing a credit score decrease of over XXXX points. In my communications to AR Resources 1
causing a dramatic XXXX decrease in my credit score. 1
causing a dramatic XXXX-point decrease in my credit score. 1
causing a fall hazard. 1
causing a late fee to be applied. In one case 1
causing a XXXX decrease in my credit scores. To date 1
causing a XXXX decrease in my credit scores. To date 2
causing a XXXX drop in my credit score. 2
causing additional fees and exceeding the credit limit. 1
causing additional frustration and inconvenience. Despite repeated attempts to resolve the matter through customer service 1
causing all XXXX other valid disputes to be resolved against me as I never received the letter. When reporting this multiple times to Citi 's Disputes XXXX by phone 1
causing an account overdraft with XXXX XXXX 1
causing an additional XXXX drop in my credit score. 4
causing an immediate return on this payment to XXXX. 1
causing both frustration and lost time that could have been used productively in personal and professional matters. 1
causing Complainant severe and lasting harm. 1
causing confusion and concern in my personal and professional life. Such inaccuracies reflect a blatant disregard for the importance of accurate credit reporting and have further perpetuated the cycle of distress. 3
causing confusion and harm to my credit profile. XXXXXXXX XXXX has not provided any original contract 3
causing confusion and potential harm to my credit profile. The failure to provide clear 1
causing confusion in verification processes 1
causing considerable frustration and inconvenience. 1
causing considerable psychological stress,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,28115,,Consent provided,Web,2025-01-22,Closed with explanation,Yes,N/A,11766168 1
causing considerable psychological stress. I request assistance in investigating this matter and taking the necessary steps to resolve it promptly. Please inform me of any actions required on my part in response to this dispute. I am aware of my rights under federal laws relating to credit reporting and identity theft. Failure to act in accordance with legal obligations will force me to get an attorney.,,EQUIFAX 1
causing considerable psychological stress.,,EQUIFAX 1

About this letter-indexed view

This page lists every company beginning with the letter C that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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