CFPB · Narrative-heavy record
Cumberland Financial Services, INC.
2 CFPB complaints · 100% with narratives · top issue Incorrect information on your report.
Cumberland Financial Services, INC.: 100% of 2 filings include consumer narratives. Timely 100% · relief 0% · top product Credit reporting, credit repair services, or other personal consumer reports. Allegations, not findings.
- Narrative-heavy record
- 0% filings 2020 to 2023
CFPB relief outcome brief
CCDB company cumberland-financial-services-inc
0% relief · 100% timely · 2 filings · Credit reporting, credit repair services, or other personal consumer reports
Same-product relief peers
Nearest relief peer: Innovis (0% relief)
Cumberland Financial Services, INC. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Cumberland Financial Services, INC. complaint mix by product
- Credit reporting, 1 50.0% – 0% relief
- Payday loan, 1 50.0% – 0% relief
How Cumberland Financial Services, INC.'s 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Payday loan, title loan, or personal loan | 1 |
Cumberland Financial Services, INC. complaints by year
Annual filing volume from the CFPB public database
- 2023
- 1
- 0% vs 2020
Top States
| State | Complaints |
|---|---|
| KY | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 1 |
| Charged fees or interest you didn't expect | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 1 | 100% |
| 2023 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Cumberland Financial Services, INC.'s narrative-rich complaint ledger
Cumberland Financial Services, INC.'s 2 logged complaints stay concentrated: only 1 state shows a filing. 100% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2023-03-23.
Cumberland Financial Services, INC. answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Cumberland Financial Services, INC..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Cumberland Financial Services, INC.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Cumberland Financial Services, INC. (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record