CFPB · Single-product concentration
Currencies Direct Inc.
6 CFPB complaints · 83.3% in "Money transfer, virtual currency, or money service" · top issue Unexpected or other fees.
Currencies Direct Inc.: 83.3% of 6 CFPB complaints sit in "Money transfer, virtual currency, or money service". Timely 100% · relief 33.3%. Allegations, not findings.
- Single-product concentration
- +100% filings 2016 to 2025
CFPB relief outcome brief
CCDB company currencies-direct-inc
33.3% relief · 100% timely · 6 filings · Money transfer, virtual currency, or money service
Same-product relief peers
Nearest relief peer: Paypal Holdings, Inc (33.2% relief)
Currencies Direct Inc. closes 33.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Currencies Direct Inc. complaint mix by product
- Money transfer, 5 83.3% – 20% relief
- Money transfers 1 16.7% – 100% relief
How Currencies Direct Inc.'s 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 5 |
| Money transfers | 1 |
Where Currencies Direct Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 33.3% of this company's filings
Currencies Direct Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 2
- +100% vs 2016
Top States
| State | Complaints |
|---|---|
| FL | 2 |
| PA | 1 |
| CA | 1 |
| NY | 1 |
| AL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Unexpected or other fees | 2 |
| Fraud or scam | 2 |
| Other transaction problem | 1 |
| Other transaction issues | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 100% |
| 2023 | 1 | 100% |
| 2024 | 2 | 100% |
| 2025 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Currencies Direct Inc. filings cluster in one product
Currencies Direct Inc.'s 6 logged complaints stay concentrated: only 5 states show a filing. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2016 through 2025-03-13.
Currencies Direct Inc. answers 100% of complaints inside the CFPB's tracked window and closes 66.7% with a written explanation. 33.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Unexpected or other fees."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Currencies Direct Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Currencies Direct Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 6.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Currencies Direct Inc. (100% timely; 33.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration