Total complaints
74
Filed since 2017
74 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
74 consumer complaints filed with the CFPB
This profile shows CRESCO CAPITAL INC.'s complaint history from CFPB public records. 74 consumers have filed complaints since 2017. The company has a 67.6% timely response rate and has provided relief in 0% of cases.
Total complaints
74
Filed since 2017
Timely response
67.6%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How CRESCO CAPITAL INC.'s 74 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 38 |
| Debt collection | 12 |
| Vehicle loan or lease | 12 |
| Credit reporting or other personal consumer reports | 10 |
| Consumer Loan | 1 |
| Payday loan, title loan, or personal loan | 1 |
| State | Complaints |
|---|---|
| GA | 12 |
| FL | 11 |
| TX | 10 |
| CA | 7 |
| IL | 6 |
| NY | 6 |
| NC | 3 |
| PA | 3 |
| AR | 3 |
| MI | 3 |
| OH | 2 |
| SC | 2 |
| MD | 1 |
| VA | 1 |
| NV | 1 |
| TN | 1 |
| AZ | 1 |
| MS | 1 |
| Issue | Complaints |
|---|---|
| Improper use of your report | 22 |
| Incorrect information on your report | 13 |
| Problem with a credit reporting company's investigation into an existing problem | 9 |
| Written notification about debt | 5 |
| Repossession | 5 |
| Attempts to collect debt not owed | 4 |
| Struggling to pay your loan | 4 |
| False statements or representation | 3 |
| Managing the loan or lease | 2 |
| Problems at the end of the loan or lease | 2 |
| Charged fees or interest you didn't expect | 1 |
| Problem with a company's investigation into an existing issue | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Unable to get your credit report or credit score | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2017 | 3 | 100% |
| 2018 | 3 | 66.7% |
| 2019 | 6 | 100% |
| 2020 | 9 | 77.8% |
| 2021 | 18 | 100% |
| 2022 | 10 | 100% |
| 2023 | 3 | 66.7% |
| 2024 | 5 | 40% |
| 2025 | 11 | 0% |
| 2026 | 6 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
CRESCO CAPITAL INC. has accumulated 74 consumer complaints in the CFPB public database, with filings active across 18 U.S. states. Of those submissions, 15 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2017, and the most recent logged activity is 2026-03-19, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, CRESCO CAPITAL INC. reports a 67.6% timely-response rate and has closed 74.3% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting, credit repair services, or other personal consumer reports", and the single most common underlying issue is "Improper use of your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating CRESCO CAPITAL INC.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
CRESCO CAPITAL INC. has received 74 consumer complaints filed with the Consumer Financial Protection Bureau.
CRESCO CAPITAL INC. has a 67.6% timely response rate to CFPB complaints.
The most common issue reported against CRESCO CAPITAL INC. is "Improper use of your report" in the "Credit reporting, credit repair services, or other personal consumer reports" product category.
Read our methodology — how this data is sourced, computed, and verified.