CFPB · Single-product concentration

CW Financial

27 CFPB complaints · 74.1% in "Debt collection" · top issue Took or threatened to take negative or legal action.

27 CFPB complaints

CW Financial: 74.1% of 27 CFPB complaints sit in "Debt collection". Timely 3.7% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • -75% filings 2014 to 2026

CFPB relief outcome brief

CCDB company cw-financial

0% relief · 3.7% timely · 27 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

CW Financial (this)0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among CW Financial and nearest filing-volume peers

CW Financial closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of CW Financial's 27 filings include narrative text

51.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 3.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

CW Financial complaint mix by product

Total complaints: 27

CW Financial complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 27 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 20 complaints (74.1%), resolution 0.0% Debt collection 74.1% Credit reporting,: 3 complaints (11.1%), resolution 0.0% Credit reporting, 11.1% Mortgage: 2 complaints (7.4%), resolution 0.0% Mortgage 7.4% Vehicle loan: 1 complaints (3.7%), resolution 0.0% Payday loan,: 1 complaints (3.7%), resolution 0.0%
  • Debt collection 20 74.1% 0% relief
  • Credit reporting, 3 11.1% 0% relief
  • Mortgage 2 7.4% 0% relief
  • Vehicle loan 1 3.7% 0% relief
  • Payday loan, 1 3.7% 0% relief

How CW Financial's 27 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 20
Credit reporting, credit repair services, or other personal consumer reports 3
Mortgage 2
Vehicle loan or lease 1
Payday loan, title loan, personal loan, or advance loan 1

Where CW Financial complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
AL
18.5% of this company's filings
AL5CA5NY4PA2OH2NC1MS1OK1

CW Financial falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2026
1
-75% vs 2014
0246810 2014201520162017201820192020202120252026 1

Top States

State Complaints
AL 5
CA 5
NY 4
PA 2
OH 2
NC 1
MS 1
OK 1
IA 1
KS 1
WA 1
WI 1
OR 1

Top Issues

Issue Complaints
Took or threatened to take negative or legal action 5
Communication tactics 4
Attempts to collect debt not owed 4
False statements or representation 3
Cont'd attempts collect debt not owed 3
Incorrect information on your report 2
Repossession 1
Trouble during payment process 1
Problem when making payments 1
Loan modification,collection,foreclosure 1
Improper contact or sharing of info 1
Problem with a credit reporting company's investigation into an existing problem 1

Yearly Trend

Year Complaints Timely
2014 4 0%
2015 1 100%
2016 2 0%
2017 1 0%
2018 1 0%
2019 5 0%
2020 2 0%
2021 8 0%
2025 2 0%
2026 1 0%

Source: CFPB Consumer Complaint Database

CW Financial filings cluster in one product

CW Financial's 27 logged complaints stay concentrated: only 13 states show a filing. 51.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-01-13.

CW Financial answers 3.7% of complaints inside the CFPB's tracked window and closes 18.5% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CW Financial.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for CW Financial: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for CW Financial (3.7% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration