CFPB · Narrative-heavy record
Cvb Financial Corp.
30 CFPB complaints · 50% with narratives · top issue Managing an account.
Cvb Financial Corp.: 50% of 30 filings include consumer narratives. Timely 100% · relief 3.3% · top product Checking or savings account. Allegations, not findings.
- Narrative-heavy record
- +300% filings 2019 to 2026
CFPB relief outcome brief
CCDB company cvb-financial-corp
3.3% relief · 100% timely · 30 filings · Checking or savings account
Same-product relief peers
Nearest relief peer: Pacific Premier Bancorp, Inc. (3.2% relief)
Cvb Financial Corp. closes 3.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Cvb Financial Corp.'s 30 filings include narrative text
50% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Cvb Financial Corp. complaint mix by product
- Checking or 17 58.6% – 0% relief
- Mortgage 4 13.8% – 25% relief
- Money transfer, 2 6.9% – 0% relief
- Payday loan, 2 6.9% – 0% relief
- Credit card 2 6.9% – 0% relief
- Credit reporting 1 3.4% – 0% relief
- Credit reporting, 1 3.4% – 0% relief
How Cvb Financial Corp.'s 30 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 17 |
| Mortgage | 4 |
| Money transfer, virtual currency, or money service | 2 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Credit card | 2 |
| Credit reporting or other personal consumer reports | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Payday loan, title loan, or personal loan | 1 |
Concentrated filing states for Cvb Financial Corp.
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 80% of this company's filings
Cvb Financial Corp. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 4
- +300% vs 2019
Top States
| State | Complaints |
|---|---|
| CA | 24 |
| NY | 2 |
| MA | 1 |
| NJ | 1 |
| FL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 11 |
| Problem with a lender or other company charging your account | 3 |
| Other transaction problem | 2 |
| Trouble during payment process | 2 |
| Charged fees or interest you didn't expect | 2 |
| Applying for a mortgage or refinancing an existing mortgage | 2 |
| Closing an account | 2 |
| Improper use of your report | 1 |
| Incorrect information on your report | 1 |
| Opening an account | 1 |
| Getting a credit card | 1 |
| Advertising and marketing, including promotional offers | 1 |
| Getting the loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 1 | 100% |
| 2020 | 2 | 100% |
| 2021 | 1 | 100% |
| 2022 | 5 | 100% |
| 2023 | 4 | 100% |
| 2024 | 8 | 100% |
| 2025 | 5 | 100% |
| 2026 | 4 | 100% |
Source: CFPB Consumer Complaint Database
Cvb Financial Corp.'s narrative-rich complaint ledger
Cvb Financial Corp.'s 30 logged complaints stay concentrated: only 5 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2019 through 2026-06-24.
Cvb Financial Corp. answers 100% of complaints inside the CFPB's tracked window and closes 93.3% with a written explanation. 3.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Cvb Financial Corp..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Cvb Financial Corp.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 30.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Cvb Financial Corp. (100% timely; 3.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record