CFPB · Diversified product mix
Cross Country Financial Corporation
3 CFPB complaints · diversified mix (top product 33.3%) · top issue Improper use of your report.
Cross Country Financial Corporation: top product "Credit reporting or other personal consumer reports" is only 33.3% of 3 - multi-bucket mix. Timely 100% · relief 66.7%. Allegations, not findings.
- Diversified product mix
- 0% filings 2018 to 2025
CFPB relief outcome brief
CCDB company cross-country-financial-corporation
66.7% relief · 100% timely · 3 filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Transunion Intermediate Holdings, Inc. (58.9% relief)
Cross Country Financial Corporation closes 66.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Cross Country Financial Corporation complaint mix by product
- Credit reporting 1 33.3% – 100% relief
- Vehicle loan 1 33.3% – 100% relief
- Credit reporting, 1 33.3% – 0% relief
How Cross Country Financial Corporation's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 1 |
| Vehicle loan or lease | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Cross Country Financial Corporation complaints by year
Annual filing volume from the CFPB public database
- 2025
- 1
- 0% vs 2018
Top States
| State | Complaints |
|---|---|
| CA | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 1 |
| Repossession | 1 |
| Incorrect information on your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 1 | 100% |
| 2024 | 1 | 100% |
| 2025 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Cross Country Financial Corporation spreads across product buckets
Cross Country Financial Corporation's 3 logged complaints stay concentrated: only 1 state shows a filing. 66.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2018 through 2025-10-02.
Cross Country Financial Corporation answers 100% of complaints inside the CFPB's tracked window and closes 33.3% with a written explanation. 66.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Cross Country Financial Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Cross Country Financial Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 3.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Cross Country Financial Corporation (100% timely; 66.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix