CFPB · Single-product concentration
Cstone Mortgage Inc
10 CFPB complaints · 100% in "Mortgage" · top issue Closing on a mortgage.
Cstone Mortgage Inc: 100% of 10 CFPB complaints sit in "Mortgage". Timely 90% · relief 10%. Allegations, not findings.
- Single-product concentration
- +100% filings 2016 to 2022
CFPB relief outcome brief
CCDB company cstone-mortgage-inc
10% relief · 90% timely · 10 filings · Mortgage
Same-product relief peers
Nearest relief peer: Primary Residential Mortgage (10% relief)
Cstone Mortgage Inc closes 10% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Cstone Mortgage Inc's 10 filings include narrative text
80% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Cstone Mortgage Inc complaint mix by product
- Mortgage 10 100.0% – 10% relief
How Cstone Mortgage Inc's 10 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 10 |
Concentrated filing states for Cstone Mortgage Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 60% of this company's filings
Cstone Mortgage Inc rising annual filings
Annual filing volume from the CFPB public database
- 2022
- 2
- +100% vs 2016
Top States
| State | Complaints |
|---|---|
| CA | 6 |
| NV | 2 |
| KY | 1 |
| WA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 5 |
| Applying for a mortgage or refinancing an existing mortgage | 4 |
| Application, originator, mortgage broker | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 100% |
| 2019 | 4 | 100% |
| 2021 | 3 | 66.7% |
| 2022 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Cstone Mortgage Inc filings cluster in one product
Cstone Mortgage Inc's 10 logged complaints stay concentrated: only 4 states show a filing. 80% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2022-02-01.
Cstone Mortgage Inc answers 90% of complaints inside the CFPB's tracked window and closes 90% with a written explanation. 10% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Cstone Mortgage Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Cstone Mortgage Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 10.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 90%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Cstone Mortgage Inc (90% timely; 10% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration