CFPB · Narrative-heavy record
CUSO Home Lending
6 CFPB complaints · 66.7% with narratives · top issue Trouble during payment process.
CUSO Home Lending: 66.7% of 6 filings include consumer narratives. Timely 100% · relief 0% · top product Mortgage. Allegations, not findings.
- Narrative-heavy record
- 0% filings 2020 to 2026
CFPB relief outcome brief
CCDB company cuso-home-lending
0% relief · 100% timely · 6 filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
CUSO Home Lending closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
CUSO Home Lending complaint mix by product
- Mortgage 3 50.0% – 0% relief
- Credit reporting 2 33.3% – 0% relief
- Credit reporting, 1 16.7% – 0% relief
How CUSO Home Lending's 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 3 |
| Credit reporting or other personal consumer reports | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Concentrated filing states for CUSO Home Lending
Top states by attributed CFPB complaint volume for this company
- Leading state
- ME
- 83.3% of this company's filings
CUSO Home Lending complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2020
Top States
| State | Complaints |
|---|---|
| ME | 5 |
| NH | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 2 |
| Incorrect information on your report | 2 |
| Problem with a company's investigation into an existing problem | 1 |
| Struggling to pay mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 1 | 100% |
| 2022 | 1 | 100% |
| 2023 | 1 | 100% |
| 2024 | 2 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
CUSO Home Lending's narrative-rich complaint ledger
CUSO Home Lending's 6 logged complaints stay concentrated: only 2 states show a filing. 66.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2026-01-23.
CUSO Home Lending answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CUSO Home Lending.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for CUSO Home Lending: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 6.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for CUSO Home Lending (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record