CFPB · Single-product concentration
Crossroads Systems Inc.
63 CFPB complaints · 71.4% in "Payday loan, title loan, or personal loan" · top issue Getting the loan.
Crossroads Systems Inc.: 71.4% of 63 CFPB complaints sit in "Payday loan, title loan, or personal loan". Timely 88.9% · relief 0%. Allegations, not findings.
- Single-product concentration
- -98% filings 2021 to 2026
CFPB relief outcome brief
CCDB company crossroads-systems-inc
0% relief · 88.9% timely · 63 filings · Payday loan, title loan, or personal loan
Same-product relief peers
Nearest relief peer: Kashia Services (0% relief)
Crossroads Systems Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Crossroads Systems Inc.'s 63 filings include narrative text
42.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Crossroads Systems Inc. complaint mix by product
- Payday loan, 45 72.6% – 0% relief
- Money transfer, 6 9.7% – 0% relief
- Debt collection 5 8.1% – 0% relief
- Mortgage 2 3.2% – 0% relief
- Checking or 2 3.2% – 0% relief
- Credit reporting 1 1.6% – 0% relief
- Payday loan, 1 1.6% – 0% relief
How Crossroads Systems Inc.'s 63 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, or personal loan | 45 |
| Money transfer, virtual currency, or money service | 6 |
| Debt collection | 5 |
| Mortgage | 2 |
| Checking or savings account | 2 |
| Credit reporting or other personal consumer reports | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Where Crossroads Systems Inc. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 15.9% of this company's filings
Crossroads Systems Inc. falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -98% vs 2021
Top States
| State | Complaints |
|---|---|
| CA | 10 |
| GA | 7 |
| OH | 5 |
| FL | 4 |
| TX | 4 |
| IL | 4 |
| LA | 3 |
| NY | 3 |
| MI | 2 |
| NE | 2 |
| MD | 2 |
| IN | 2 |
| TN | 2 |
| MS | 2 |
| AZ | 2 |
| WI | 1 |
| SC | 1 |
| IA | 1 |
| MA | 1 |
| PA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Getting the loan | 23 |
| Getting a line of credit | 9 |
| Problem with the payoff process at the end of the loan | 5 |
| Problem with cash advance | 5 |
| Attempts to collect debt not owed | 3 |
| Money was not available when promised | 3 |
| Problem with customer service | 2 |
| Problem with additional add-on products or services | 2 |
| Written notification about debt | 1 |
| Problem with a company's investigation into an existing problem | 1 |
| Electronic communications | 1 |
| Confusing or missing disclosures | 1 |
| Struggling to pay mortgage | 1 |
| Managing an account | 1 |
| Applying for a mortgage or refinancing an existing mortgage | 1 |
| Charged fees or interest you didn't expect | 1 |
| Closing an account | 1 |
| Fraud or scam | 1 |
| Incorrect information on your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 51 | 98% |
| 2022 | 3 | 100% |
| 2023 | 7 | 14.3% |
| 2024 | 1 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Crossroads Systems Inc. filings cluster in one product
Crossroads Systems Inc.'s 63 logged complaints stay concentrated: only 23 states show a filing. 42.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2021 through 2026-03-26.
Crossroads Systems Inc. answers 88.9% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, or personal loan" draws the most filings, most often for "Getting the loan."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Crossroads Systems Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Crossroads Systems Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 63.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 88.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Crossroads Systems Inc. (88.9% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration